A Health Information Technology Consultant with over 5 years EMR implementation looking to contribute to an organization's objective by utilizing my acquired EHR application knowledge and excellent team spirit while maintaining a high level of professionalism, proficiency, and skill in the Healthcare field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Epic Credentialed Trainer
RWJBarnabas Health
Belleville, NJ
11.2023 - 06.2024
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Credentialed Trainer
RWJBarnabas Health
Jersey City, NJ
04.2023 - 10.2023
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Analyst TDR
university hospitals Sharon Family Physicians
Medina, OH
01.2023 - 03.2023
Tested workstations and peripheral devices, using Epic software modules and executing Epic test scripts, to ensure printing queues are created and printers are mapped to the correct workstations
Provided detailed information on each failed workstation or device, using Epic modules and Epic test-script outputs, to ensure proper and efficient turnaround times for failure troubleshooting and resolution
Interacted with clinicians to obtain clarification on the use of devices as it relates to their clinical workflows
Assisted in with Epic device readiness activities
Assisted in implementing system updates
Communicated frequently with the virtual command center staffs to ensure failed cases documented by the testers have sufficient data for issue investigation and resolution.
Epic Go-Live Consultant
AdventHealth Tampa
Tampa, FL
12.2022 - 12.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Go-Live Consultant
St Mary's Hospital and Medical Center
Langhorne, PA
10.2022 - 11.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Go-Live Consultant
Emory University Hospital
Atlanta, GA
10.2022 - 10.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Go-Live Consultant
Atrium Healthcare
Charlotte, NC
08.2022 - 08.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Go-Live Consultant
AdventHealth Orlando
Orlando, FL
07.2022 - 08.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Consultant
RWJBarnabas Health
New Brunswick, NJ
06.2022 - 06.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Inpatient Cerner Consultant
Brandon Neonantal Intensive Care Unit
Ann Arbor, MI
04.2022 - 04.2022
IView, Care Compass, Adhoc Forms, Powerchart, Mpages
Powerchart CPOE and PowerChart Acute (RN Workflow) Provided training and orientation to Nurses and Providers
Provided training with subsequent waves of Go Live Inpatient Specialists Facilitated end-user learning through one-on-one coaching and teaching Assisted the nurses with documenting immunization administration in the patient's chart Assisted with documenting medication administration and phone calls as well as with clearing messages in their in-baskets
Provided elbow-support to physicians upon Go Live Providing direct end user support services to physicians and nurses in hospital departments
Acceptance and integration with effective use to Epic Care computer applications
ClinDoc Consultant
AdventHealth Lakes Wales
Lakes Wales, FL
03.2022 - 04.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Go-Live Consultant
Cleveland Clinic
Cleveland, OH
02.2022 - 03.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic ClinDoc Go Live Consultant
VCU Health
Clarksville, VA
11.2021 - 01.2022
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
Epic Analyst TDR
St Mary's Hospital and Medical Center
Reno, NV
08.2021 - 10.2021
Tested workstations and peripheral devices, using Epic software modules and executing Epic test scripts, to ensure printing queues are created and printers are mapped to the correct workstations
Provided detailed information on each failed workstation or device, using Epic modules and Epic test-script outputs, to ensure proper and efficient turnaround times for failure troubleshooting and resolution
Interacted with clinicians to obtain clarification on the use of devices as it relates to their clinical workflows
Assisted in with Epic device readiness activities
Assisted in implementing system updates
Communicated frequently with the virtual command center staffs to ensure failed cases documented by the testers have sufficient data for issue investigation and resolution.
Epic ClinDoc Go-Live Support Specialist
Prisma Health Richland
Columbia, SC
03.2021 - 04.2021
Collaborated with physicians, nurse, resources and other members of the informatics team on workflow and education of the new EMR system
Provide side-by-side training and support to physicians, nurses and resources within assigned department
Participate in daily meetings, report back outcomes, and distribute daily communications, tip sheets, to implement the changes
Carry out all contractual responsibilities to the satisfaction of team members and end users.
Epic Virtual/Remote Support
Rush University Medical Center, RUMC
Chicago, IL
11.2020 - 12.2020
Worked remotely during covid to assist clinical staff across all specialty
Provided nursing support clinical documentation, eMAR, flow sheets, plan of care, staff assignment and ancillary supports
Assisted with digitizing registration and scheduling
Monitored the clinicians and nurses during documentation in the clinical supply chain and provided help and troubleshoot when needed
Used Zendesk LiveChat to remote assist end-users and helped with troubleshooting hyperspace issues
Provided help desk number for non-epic issues.
Epic Virtual/Remote Support
New York Health And Hospitals
New York, NY
09.2020 - 10.2020
Worked remotely during covid to assist clinical staff across all specialty
Provided nursing support clinical documentation, eMAR, flow sheets, plan of care, staff assignment and ancillary supports
Assisted with digitizing registration and scheduling
Monitored the clinicians and nurses during documentation in the clinical supply chain and provided help and troubleshoot when needed
Used BomGar to remote assist end-users and helped with troubleshooting hyperspace issues
Provided help desk number for non-epic issues.
Epic ClinDoc Go-Live Support Specialist
Sentara Halifax Regional Hospital
South Boston, VA
01.2020 - 03.2020
Trained providers on workflow and policy change based on epic implementation
Trained physicians creating Smart-phrases to include Smart-links and Smart-lists
Supported nurses in acknowledging orders, completing orders, utilizing doc flowsheet and MAR, linking medications, care plan, printing After Visit Summaries
Assisted in Admission, Transfers, discharge, and discharge instructions, step
Assisted nurses with charting workflow
Assisted with med reconciliation, charges for supplies
EPIC DATA ABSTRACTION
baycare health
Clearwater, FL
07.2019 - 10.2019
Patient chart abstraction - My responsibility was to update Doctors notes from legacy system , medical records were reviewed abstracted
I also used result console to document historical labs amd also to update upcoming appointments
Scanned relevant components of the medical record to support reviews performed and daily upload completed assignments and scanned medical records.
EPIC ORDERS SUPPORT
Asian Health Services
Oakland, CA
02.2019 - 05.2019
Participated in Pre-Go live testing of the Rad/ Cardiology build implementation due to late changes in the build and workflow policies and analyzing work around to keep patient care going pending full integration and upgrade
Supported the physicians with logging on and utilizing the workspace
Assisted the physicians through at-the-elbow support while they enter orders
Trained and rounded the units to ensure proper documentations and orders
Assisted the physicians with progress notes, consults, dictations, signing notes and addendums
Assisted the physicians with admissions and discharges, notes and admitting orders.
EPIC TDR/Epic Ambulatory Support Specialist
GBMC HealthCare - Greater Baltimore Medical Center
Baltimore, MD
06.2018 - 12.2018
Assisted Orthopedic Inpatient, Oncology and Ancillary Clinics
Trained Nurses how to checkin and identify the status of patients, documents an initial set of vital orders and other triage workflow
Assisted with administration and monitoring of hospital guidance and end user proficiency
Assisted nurses with charting workflow
Assisted in rooming and AVS workflow
Elbow Support to Physicians and Nurses, Clinicians, Respiratory/Physical Therapists.
ALLSCRIPT SCM SUPPORT
Staten Island University Hosptial
Staten Island, NY
01.2018 - 04.2018
Trained Clinicians on the use of Sunrise Clinical Manager Participated in Go-Live support for Medsurg, ED, OR, L&D and REHAB/BEHAVIORAL
Trained Physicians on the use of Dragon
Assisted in the workflow analysis tailored to functionality to departmental needs
Assisted Nurses and Physicians on Transfer processes and Order Reconciliation
Trained Nurses on the use of medication and orders acknowledgement
Provided end-user training to Physicians
Trained Physicians on medication reconciliation and managing of orders.
EPIC ASAP SOFT LIVE & SUPPORT
Alameda Health System
Oakland, CA
10.2017 - 01.2018
Internal Medicine and Oncology Department
Helping assist the physicians with their In-Basket, Personalization and Orders
Supporting EPIC Ambulatory, Cadence and CPOE Provided elbow support to inpatient physicians and nurses
Trained Nurses how to locate and identify the status of patients, documents an initial set of vital orders and other triage workflow
Assisted with administration and monitoring of hospital guidance and end user proficiency.
EPIC SYSTEM TESTER/DATA EXTRACTION
Virtua Memorial Hospital
Mt Holly, NJ
04.2017 - 08.2017
Serve as a primary support contact for the application
Perform in-depth validations of workflows, data collection, report details, and other technical issues associated with the software
Taught new hires on how to validate Labs from Soarian to Epic
Coordinate all issues that arise within the specific application area
Providing support in knowledge-sharing with other support and technical teams within the organization.
Staff Registered Nurse – Medical-Surgical Unit at NEWARK BETH ISRAEL MEDICAL CENTERStaff Registered Nurse – Medical-Surgical Unit at NEWARK BETH ISRAEL MEDICAL CENTER