Resilient Correctional Officer skilled in maintaining security and peace in high-stress environments. Known for productivity and efficiency in task completion, managing time effectively to meet all job requirements. Specialized skills include conflict resolution, emergency response coordination, and inmate behavior modification strategies. Excel at communication, empathy, and leadership, crucial for fostering safe correctional facilities. Seeking a challenge in a reputable organization where I can utilize my expertise, leadership abilities, and dedication to making a positive impact in the criminal justice system and the Community.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CORRECTIONAL OFFICER
Department Of Public Safety And Correctional Services
03.2021 - Current
Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Inspected cells and conducted random searches of common areas.
Conducted headcounts to ensure that all inmates were accounted for.
Sales Associate
The Container Store Distribution Center
05.2020 - 03.2021
Ensure that all work assignments are being completed on time
Maintain proficiency, accuracy, pace and safety in all tasks and roles in the Manhattan Fulfillment center including the ability to pick (elfa, general merchandise, and floor), cut, locate, consolidate, bundle and expedite
Understand inventory management and its importance to support customer service and sales
Customer Service
Demonstrate a strong understanding of and actively supports inventory accuracy
Consistently arrive promptly to work the assigned schedule
Perform other requested tasks and duties
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Worked with sales team to collaboratively reach targets, consistently meeting, or exceeding personal quotas.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Emergency Management Specialist (VOLUNTEER)
Sonix Partition Inc
08.2019 - 02.2020
Built and strengthened relationships to manage effective planning and implementation of emergency response strategies
Facilitated trainings for staff members and conducted emergency drills
Developed and implemented emergency plans, policies and procedures.
Utilized comprehensive risk analysis to identify, assess and manage emergency risks
Inspected facility and equipment to determine operational and functional capabilities in emergency situations.
Updated emergency preparedness resource materials plan to comply with federal and state regulations.
SECURITY PATROL OFFICER
Securitas Security Inc
09.2016 - 07.2019
Conducted patrols and inspections of designated areas to maintain security and prevent unauthorized access
Responded to alarms, emergencies, and requests for assistance in a timely manner
Monitored CCTV cameras and other security systems to detect and prevent incidents
Helped to provide guidance to visitors and employees regarding safety and security procedures
Prepared detailed activity logs and incident reports
Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
Checked vehicles entering the premises for contraband or weapons.
Verified identification cards of individuals entering restricted areas.
Conducted regular patrols of assigned areas to identify and address any security issues.
Patrolled the grounds using marked patrol vehicle when necessary.
Performed foot patrols of parking lots, garages, stairwells, hallways.
Security Officer
Andy Frain Services
07.2016 - 02.2019
Provided exceptional security services to clients in various settings, including commercial properties, residential areas, and event venues
Monitored surveillance systems and patrolled premises to deter criminal activity
Responded to alarms, emergencies, and incidents, effectively resolving conflicts and ensuring the safety of individuals
Investigated disturbances and used proportional and strategic responses to handle different types of issues
Prepared detailed incident reports and maintained accurate records
Developed strong relationships with clients, fostering a sense of trust and security
Acted quickly during emergency situations to reduce the opportunity for damage and injury
Communicated with the security team and building supervisors using two-way radios, mobile phones, and other technological devices.
PUBLIC SAFETY ASSISTANT (INTERNSHIP)
Community College Of Baltimore County
12.2015 - 02.2016
Assisted in public safety initiatives and programs aimed at crime prevention and community engagement
Conducted traffic control and parking enforcement duties
Responded to non-emergency calls and helped Students
Collaborated with law enforcement agencies to gather information and support investigations
Assisted in coordinating public safety events and educational programs
Inspected job sites and completed in-depth reports outlining safety concerns and corrective recommendations
Monitored safety and assessed risk levels and mitigation strategies on Campus
Assisted in investigating hazardous materials spills, fires, and other emergencies
Self-motivated, with a strong sense of personal responsibility
Assessed compliance of site operations, accuracy of forms, and adequate employee notification for different policies.
Medical Lab Assistant
Community College Of Baltimore County
03.2014 - 10.2015
Assisted with support duties such as filling products, labeling products, testing samples, and taking inventory
Maintained the lab by calibrating equipment and cleaning surfaces and items used
Demonstrated flexibility working in a fast-paced and ever-changing environment
Demonstrated competence in collecting lab samples for testing
Safely prepared reagents, compounds, and lab test solutions
Worked closely with lab staff on special projects
Logged samples correctly into a computerized tracking system.
Education
Bachelor of Science - Homeland Security And Crisis Management
American InterContinental University
Houston, TX
07.2023
Associate of Science - Criminal Justice (Corrections)
The Community College of Baltimore County
Baltimore, MD
06.2016
Skills
Emergency planning and response
Knowledgeable about Incident Command System
Contraband Seizure
Facility Security
Training and exercise development
Community outreach and engagement
Emergency notification systems
Report Writing & Documentation
Critical Thinking
Communication
Crisis Intervention Training
Proficiency in Microsoft Word, Power point and Excel
Records Expungement Specialist at Department Of Public Safety And Correctional ServicesRecords Expungement Specialist at Department Of Public Safety And Correctional Services
Analytical and Technical Unit Chief at Maryland Department of Public Safety and Correctional ServicesAnalytical and Technical Unit Chief at Maryland Department of Public Safety and Correctional Services
Correctional Officer at Department Of Public Safety And Correctional ServicesCorrectional Officer at Department Of Public Safety And Correctional Services
Correctional Recreation Officer at MD Department of Public Safety and Correctional ServicesCorrectional Recreation Officer at MD Department of Public Safety and Correctional Services