Olushola Anthony Odunuga
Summary
Experienced and results-driven hospitality professional with over a decade of expertise in food and beverage service, including supervisory roles in high-volume hotel environments. Proven ability to lead and train teams, maintain exceptional service standards, and ensure efficient daily operations. Skilled in quality control, team supervision, and health and safety compliance, with a consistent track record of improving service delivery and guest satisfaction. Adept at multitasking, problem-solving, and delivering seamless dining experiences in fast-paced settings.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Room Service Supervisor/Waiter
Eko Hotels & Suites
09.2007 - Current
- Supervised daily in-room dining operations, ensuring smooth service during peak periods and achieving 95%+ on-time delivery performance.
- Led, trained, and mentored a team of 8 room service staff, improving overall team performance and achieving 100% monthly SOP training compliance.
- Conducted final quality inspections of all orders, maintaining less than 1% service error rate.
- Processed room charges and cash payments accurately with zero cash discrepancies.
- Assisted in maintaining stock levels of linens, chinaware, condiments, and service equipment to support uninterrupted operations.
Food and Beverage Server
Elomaz International Hotel
03.2005 - 03.2007
- Maintained high standards of cleanliness, presentation, and hygiene in compliance with health and safety regulations.
- Supervised and coordinated daily front-of-house dining operations, leading a team of 10 service staff to deliver exceptional guest experiences.
- Maintained high standards of cleanliness, presentation, and hygiene in compliance with health and safety regulations.
- Maximized team efficiency by delegating tasks according to individual strengths and capabilities.
Restaurant Server
Palace Hotel International
03.2003 - 03.2005
- Supervised daily in-room dining operations, ensuring smooth service during peak periods and achieving 95%+ on-time delivery performance.
- Led, trained, and mentored a team of 8 room service staff, improving overall team performance and achieving 100% monthly SOP training compliance.
- Conducted final quality inspections of all orders, maintaining less than 1% service error rate.
- Processed room charges and cash payments accurately with zero cash discrepancies.
- Assisted in maintaining stock levels of linens, chinaware, condiments, and service equipment to support uninterrupted operations.
Education
Associate of Science - Accounting
Yaba College of Technology
01-2005
Skills
- Quality Control
- Team Supervision
- Shift Scheduling
- Health and Safety Compliance
- POS System Proficiency
- Inventory Control
Certification
- Eko Hotel and Suites Service Culture 2022
- Eko Hotel and Suites 10th Year Long Service Certificate 2025
Accomplishments
Service Excellence Recognition (2025) Acknowledged for consistently delivering high-quality guest experiences and maintaining smooth dining operations during peak service periods at Eko Hotel & Suites, Lagos.
Guest Satisfaction Excellence Recognition (2023) Honored for upholding exceptional standards in cleanliness, presentation, and service, contributing to increased guest satisfaction and repeat visits.
Timeline
Room Service Supervisor/Waiter
Eko Hotels & Suites
09.2007 - Current
Food and Beverage Server
Elomaz International Hotel
03.2005 - 03.2007
Restaurant Server
Palace Hotel International
03.2003 - 03.2005
Associate of Science - Accounting
Yaba College of Technology