Hi, I’m
Elizabeth Oladipo
Aubrey,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
years of professional experience
4
years of post-secondary education
Work History
One Community ChurchPlano, TX
Volunteer
09.2023 - Current
Job overview
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Approached issues proactively to best meet current and future community needs.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Developed community initiatives to increase and engage church members.
The Potters Healthcare ServicesLewisville, TX
Director of Customer Experience
01.2013 - 08.2015
Job overview
- Designed, managed and implemented customer research initiatives and focused on customer satisfaction and performance monitoring.
- Maintained office cleanliness, recovery and readiness for customers.
- Verified associates and managers wowed customers through personal and attentive contact.
- Used financial reporting to drive business opportunities and kept actual expenses in line with budget.
- Collaborated with internal stakeholders to close gaps and improve customer experience.
- Built customer confidence by actively listening to concerns and giving resolutions.
- Offered direction and gave constructive feedback to motivate team members.
- Coordinated with design and media teams to develop high-quality creative assets.
- Redesigned customer loyalty program to create more profitable traffic.
Education
Cameron UniversityLawton, OK
Bachelor of Arts from Communications
08.2008 - 12.2012
Skills
Administrative tasks
Team collaboration
Administrative support
Relationship building
Telephone etiquette
Recordkeeping
Planning and Coordination
Timeline
Volunteer
One Community Church
09.2023 - Current
Director of Customer Experience
The Potters Healthcare Services
01.2013 - 08.2015
Cameron University
Bachelor of Arts from Communications
08.2008 - 12.2012