Oluwamoroti Adebiyi
Frederick,MD
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
C.E.O
Resin By Momo
05.2022 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased products to customers and discussed different designs available.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
Design Assistant
Sugartables Llc
01.2019 - Current
- Assisted in ordering samples from vendors to handle presentation creation activities.
- Conducted market research to understand trends and customer preferences.
- Assisted with visiting job sites to take notes and record space measurements to create floor plans.
- Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
School Bus Monitor
Yellow Springs Elementary School
09.2021 - 06.2022
- Worked with bus driver to meet specialized needs of students.
- Supervised and assisted students, offering individual attention before and during transport.
- Assisted bus driver in walking students to board the bus.
Morning Announcer at School
Yellow Springs Elementary School
09.2021 - 06.2022
- Read announcements into microphone following prewritten scripts.
- Presented weather announcements to students.
Education
Monocacy Middle School
Frederick, MD06.2029
Skills
- Customer Relations
- Stocking and Replenishing
- Order Fulfillment
- Active Listening
- Administrative Support
- Order Processing
- Customer Service
- Promotional Support
- Quality Assurance Controls
- Materials Transport
- Closing Sales
- Invoice Preparation and Processing
Websites
Basketball, Swimming, Musical Theatre and Baking.
I am on the schools girls basketball team. I love to swim and bake with my mother for our events. I am also a music lover.
Timeline
C.E.O
Resin By Momo
05.2022 - Current
School Bus Monitor
Yellow Springs Elementary School
09.2021 - 06.2022
Morning Announcer at School
Yellow Springs Elementary School
09.2021 - 06.2022
Design Assistant
Sugartables Llc
01.2019 - Current
Monocacy Middle School
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