Oluwanifemi Adejayan
Hyattsville,Maryland
Summary
Experienced and dedicated retail professional with a strong foundation in customer service, transaction handling, and maintaining an organized workspace. Skilled in teamwork, adaptability, and problem-solving, with a keen attention to detail and a commitment to delivering high-quality service.
Brings a background in customer interaction, time management, and meeting deadlines while ensuring efficiency in fast-paced environments. Excels in multitasking and collaboration, consistently contributing to team success. Currently transitioning into a new field, eager to apply and expand analytical and communication skills in a dynamic and supportive setting. Ready to learn, grow, and make a meaningful impact.
Overview
2
2
years of professional experience
Work History
Cashier and Beauty Supply Associate
Mr. Lee
06.2024 - 08.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Trainer
Dominique Scott
07.2022 - 08.2022
- Provided one-on-one mentoring to help students reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Education
High School Diploma -
Central Senior High School
Capitol Heights, MD05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Product restocking
- Conflict resolution
- Refunds and exchanges
- Staff training
- Train-the-trainer
- Group and individual instruction
- Course planning
- Materials preparation
Timeline
Cashier and Beauty Supply Associate
Mr. Lee
06.2024 - 08.2024
Trainer
Dominique Scott
07.2022 - 08.2022
High School Diploma -
Central Senior High School
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