Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Websites
References
Timeline
Generic

Oluwasegun Adegoke

Harper Woods,MI

Summary

Experienced IT professional with over 3 years in the field, adapt at managing complex technical solutions and enhancing operational efficiency. Proven expertise in network administration, systems security, and cloud computing. Committed to continuous learning and providing innovative technology solutions to meet business objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Support Engineer

All It Supported
Harper Woods, MI
11.2023 - Current
  • Assisted with network infrastructure design and implementation.
  • Installed, configured, tested, and maintained operating systems, application software, and system management tools.
  • Monitored server performance metrics to identify areas of improvement or optimization.
  • Configured routers and switches according to organizational specifications.

Field IT Engineer

Field Nation
Harper Woods, MI
10.2022 - Current
  • Configured and maintained routers, switches, firewalls, wireless networks, and other network devices.
  • Coordinated with cross-functional teams to implement network solutions that aligned with business goals.
  • Played a key role in the successful deployment of a company-wide VoIP system, enhancing communication efficiency.
  • Diagnosed network issues using tools such as packet sniffers, and protocol analyzers.

Facilities Support

AH Group
Troy, MI
09.2022 - 10.2022
  • Provided technical support to production staff by troubleshooting problems with machines and equipment.
  • Evaluated existing processes related to customer support operations and made recommendations for improvements.
  • Created spreadsheets and organized data for further analysis.
  • Verified accuracy of data entered into the system through regular checks.

Assistance Manager

Mobil
Detroit, MI
11.2019 - 09.2022
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Education

Associate of Arts - Computer Information Systems: Cybersecurity

Wayne County Community College District
Detroit, MI
12-2024

Associate of Science - Engineering (Pre-Engineering)

Wayne County Community College District
Detroit, MI
05-2021

Skills

  • Network Administration
  • System Administration
  • Cybersecurity
  • Cloud Computing (Azure, AWS)
  • Database Management
  • Virtualization (VMware, Hyper-V)
  • Programming (C, C#, Python)
  • Troubleshooting & Problem-Solving
  • Computer imaging
  • Active Directory
  • Office 365

Accomplishments

  • WCCCD Dean's list
  • Honor Student

Affiliations

  • Program Coordinator at WCCCD International Student Association
  • Team leader at community programs

Certification

  • Aerial Work Platforms: Safe Operation of Scissor and Boom Lifts. 2022-12-03
  • CompTIA Network+

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

IT Support Engineer

All It Supported
11.2023 - Current

Field IT Engineer

Field Nation
10.2022 - Current

Facilities Support

AH Group
09.2022 - 10.2022

Assistance Manager

Mobil
11.2019 - 09.2022

Associate of Arts - Computer Information Systems: Cybersecurity

Wayne County Community College District

Associate of Science - Engineering (Pre-Engineering)

Wayne County Community College District

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Oluwasegun Adegoke