OLUWASENI ADEYINKA
Summary
Motivated and technically skilled student with a strong work ethic and commitment to teamwork and customer service. Experienced in managing time effectively, staying organized, and supporting IT-related tasks in fast-paced environments. Reliable, adaptable, and eager to contribute while continuing to grow professionally.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Graduate Assistant
ID card office
Unified technology Support, ball state university
08.2025 - Current
- Supported student employees with ID card policies and procedures to ensure consistent service.
- Created and maintained SQL reports to track ID records, supplies, and inventory.
- Edited patron ID photos using Adobe Photoshop and uploaded them to CS Gold Web.
Web Designer
Technology Conference Website
Ball State university
11.2025 - 03.2026
- Designed and developed a responsive conference website using HTML and CSS, creating a clean, user-friendly interface for attendees, speakers, and organizers.
- Translated event requirements into structured web layouts, ensuring clear navigation for schedules, registration details, and speaker information.
- Collaborated with an AI-powered development tool to integrate chatbot functionality, enabling real-time attendee support for FAQs, event logistics, and session guidance.
Project Manager
Virtual Lab solution
Ball state Univeristy , Applied Technology Department
10.2025 - 12.2025
- Led a cross-functional team in designing and delivering a secure, scalable virtual lab environment for up to 60 online students, improving access to hands-on technical learning.
- Managed the end-to-end project lifecycle for a Terraform-based VM provisioning system, reducing manual setup time and standardizing infrastructure deployment.
- Developed the 23-week phased implementation plan, coordinating milestones for pilots, system hardening, training, and full rollout.
- Established governance and risk management frameworks, including access control, audit logging, CI-based change control, and disaster recovery planning.
Computer Lab Assistant
Unified Technology Support
05.2025 - 08.2025
- Assist Patron with questions regarding ID cards.
- Troubleshoot hardware and software problems.
- Edit patrons ID photos using Adobe photoshop and upload photos to CS gold web.
Final Project - Enterprise Network Design and Configuration
G.S.O TECH
03.2025 - 04.2025
- My team and I, as a networking consultancy firm, design and propose a detailed network solution.
- Using Cisco Packet Tracer, I configured the basic router and switch, and implemented network connectivity testing (ping and traceroute).
- I presented a written report and packet tracer configuration to my instructor.
Customer Service Manager
Putovati Consulting
03.2024 - 10.2024
- I handle escalated customer complaints and issues.
- Gathered Customer feedback to implement new customer’s policies and Procedures.
- Worked with the Cluster managers and HR to improve positive customer experiences.
Education
Master’s degree - Information and communication science
Ball State University
07-2026
History and international relations -
Babcock University
09-2023
Skills
- User experience (UX) design
- Research skills
- Customer Relationship Management
- Project Management
- product management
- Communication
- Network configuration
Certification
• Project Management
• Cisco CCNA- Introduction to Networking
• SQL bootcamp
• Full Stack Web development
• Intro to Generative AI
• Customer Relation Management
• User Experience (UX)
• Information Architecture Fundamentals
• Cisco CCNA- Introduction to Networking
• SQL bootcamp
• Full Stack Web development
• Intro to Generative AI
• Customer Relation Management
• User Experience (UX)
• Information Architecture Fundamentals
Affiliations
Student lead at welcome to working in tech Conference - March 2026
Timeline
Web Designer
Technology Conference Website
11.2025 - 03.2026
Project Manager
Virtual Lab solution
10.2025 - 12.2025
Graduate Assistant
ID card office
08.2025 - Current
Computer Lab Assistant
Unified Technology Support
05.2025 - 08.2025
Final Project - Enterprise Network Design and Configuration
G.S.O TECH
03.2025 - 04.2025
Customer Service Manager
Putovati Consulting
03.2024 - 10.2024
Master’s degree - Information and communication science
Ball State University
History and international relations -
Babcock University