Jerry Burton
Leander,Texas
Overview
13
13
years of professional experience
Work History
Contractor
Charles Schwab
Senior UX Designer
Austin, Texas
02.2024 - Current
- Manage the Beacon Design System at Charles Schwab, ensuring proper setup and structure for components designs to Bynder
- Assist agencies and internal teams in utilizing components, providing guidance and support on component usage
- Create instructional guides and tutorial videos for new components, enhancing user understanding and adoption
- Collaborate with Beacon’s UX Researcher to provide artifacts for user testing and feedback.
Senior UX Designer
MSB School Services
Austin, Texas
02.2023 - 02.2024
- Led and mentored a dynamic UX design and frontend team, achieving a 20% increase in project efficiency and output
- Spearheaded the implementation of UX designs and best practices from Illustrator to Figma, resulting in a 50% improvement in user satisfaction through brainstorming sessions, synchronizing UX design strategies, and team understanding of business goals and objectives
- Introduced and conducted extensive user testing, identifying areas for enhancement and implementing solutions that boosted product usability and satisfaction by 35%
- Collaborated with frontend and back-end developers to make API connections to security and data queries.
Contractor
Blink, T-Mobile
Senior UX Designer
T-Mobile
Austin, Texas
08.2022 - 02.2023
- Orchestrated the successful launch of, Fiber.com, driving a 20% increase in customer adoption of the product
- Collaborated intensively with product teams to establish design patterns, elevating user satisfaction by 15%
- Led user testing and comprehensive UX research, boosting product usability and satisfaction by 18%.
Contractor
AP Professionals, Nike
Senior UX Designer
Austin, Texas
05.2022 - 08.2022
- Spearheaded and implemented Nike’s components email pilot program
- Testing component email features & technologies validated email design and layouts, experimented with email campaigns, collected feedback and analytics, targeted audience and scope, iteration for full-scale rollout, and designed components library for marketing emails
- Used Asana to track and organize the Nike email pilot project, streamlining processes, documentation, and stakeholder communication, resulting in a 3-month reduction in project completion time
- Created detailed components, wireframes, prototypes, and user flows, optimizing the development process and cutting design-to-development time by 20%.
Senior UX Designer
Austin, Texas
11.2021 - 05.2022
- Collaborated cross-functionally to troubleshoot UX issues, driving a 15% increase in user engagement and satisfaction
- Developed and rigorously tested Fiber Plan purchase prototypes by boosting conversion rates by 20%
- I translated product requirements into impactful UX deliverables like wireframes, mockups, prototypes, and demos utilizing Figma to streamline work and enhance the user experience.
Contractor
Ettain Group, Bank of America, BOA
Senior UX Designer
Bank of America
Austin, Texas
05.2021 - 11.2021
- Led UX research for the, financial center platform, optimizing the retail customer experience and achieving a 10% increase in open new accounts
- Produced wireframes, high-fidelity prototypes, and accessible designs meeting triple AAA standards, improving the experiences of users with disabilities
- Conducted usability tests, iteratively enhancing design based on user feedback, leading to a 12% boost in user satisfaction scores using the NPS system.
Senior UX Designer
GoDaddy
Austin, Texas
01.2020 - 04.2021
- Designed and implemented the e-commerce, merchant invoicing, and payment system
- Utilized analytics to understand and create workflows for checkout and payment systems
- I worked with marketing to conduct A/B testing to improve user experience and utilized Usertesting.com to understand our audience’s pain points.
Senior Visual Designer
IBM
Austin, Texas
09.2016 - 10.2019
- Worked with IBM Security and Cloud departments to improve SEO, performance, optimization, and heat mapping, generating engagement to our web pages through layout, alt tagging, asset naming, and basic design principles
- Generated various designs, refining them through experimentation and research, leading to a 30% increase in conversion rates
- Achieved domain optimization of the web pages through SEO, AB testing, and data analytics, contributing to 15% page- growth
- Q2ebanking
UX Designer
Austin, Texas
01.2014 - 07.2016
- Managed project tasks in Jira to track progress, ensuring timely completion of deliverables while maintaining clear communication with stakeholders
- Collaborated with CTO to enhance technology strategy, focusing on user-friendly security improvements
- Transitioned from outsourcing to in-house research, resulting in a comprehensive product development process that enhanced innovation, improved quality control, and accelerated time to market.
UI Designer
Patient Conversation Media, Inc
Austin, Texas
01.2012 - 07.2013
- Led UI design for healthcare applications, creating user interface elements like menus, charts, and widgets
- Conducted qualitative user research to inform UI design and improve patient comprehension
- Created patient-centric wireframes and prototypes that improved user experience, streamlined navigation, and facilitated better engagement with healthcare services, ultimately leading to higher patient satisfaction and adoption rates.
Education
Diploma -
Elgin High School
06.1996
Skills
- Product Design
- Design Leadership
- User Experience (UX) Design
- UX Strategy
- UX Writing
- User Interface (UI) Design
- Interaction Design
- Visual Design
- IOS Applications
- Android Applications
- Data Visualization
- Wireframing
- Prototyping
- Journey Mapping
- Storyboarding
- Design Thinking
- Workshops
- People Management
- Conversational User Interfaces
- Artificial Intelligence (AI)
- Accessibility
- Responsive Web Design
- Usability Testing
- Information Architecture (IA)
- Business-to-Business (B2B) Software
- Business-to-Consumer (B2C)
- E-Commerce
Tools
Figma, Adobe XD, Illustrator, Photoshop, After Effects, Sketch, Invision, Axure, Usertesting.com, Google Analytics, Tableau, Optimizely, Hot Jar, Jira, Asana, Trello, Basecamp, Smartsheet, Confluence, Bynder
Timeline
Senior UX Designer
02.2024 - Current
Senior UX Designer
MSB School Services
02.2023 - 02.2024
Senior UX Designer
T-Mobile
08.2022 - 02.2023
Senior UX Designer
05.2022 - 08.2022
Senior UX Designer
11.2021 - 05.2022
Senior UX Designer
Bank of America
05.2021 - 11.2021
Senior UX Designer
GoDaddy
01.2020 - 04.2021
Senior Visual Designer
IBM
09.2016 - 10.2019
UX Designer
01.2014 - 07.2016
UI Designer
Patient Conversation Media, Inc
01.2012 - 07.2013
Contractor
Charles Schwab
Contractor
Blink, T-Mobile
Contractor
AP Professionals, Nike
Contractor
Ettain Group, Bank of America, BOA
Diploma -
Elgin High School
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