Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to give every customer a positive and memorable experience. Willingness to take on added responsibilities and effective communications skills to meet team goals.
Overview
9
9
years of professional experience
Work History
Mail Carrier
United Postal Service
03.2023 - Current
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Handled mail and packages with care to prevent damage during delivery.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Observed traffic and safety regulations for safe transport and delivery of mail.
Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
Directly interacted with customers to deliver mail, packages, and ordered goods.
Distributed mail on with the postal shuttle to residences and businesses, delivering to approximately 25 streets per shift
Driver
Uber Partner
12.2019 - 04.2023
Achieved consistently high customer scores due to exceptional service
Cleaned vehicle regularly to maintain professional appearance
Drove passengers from pick-up points to deliver to destination.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Followed all relevant traffic laws and safety regulations to minimize liability and accidents
Helped over 30 customers in a 8-10 hour shift
Sales Representative
I.O Metro
06.2016 - 11.2019
Developed key customer relationships to increase sales
Answered product questions with up-to-date knowledge of sales and promotions
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Retained excellent client satisfaction ratings through outstanding service delivery.
Contributed to team objectives in fast-paced environment.
Security Officer
Choice Security & Surveillance
03.2015 - 04.2016
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals
Warned violators of rule infractions and escorted unauthorized persons off premises.
Completed full building and grounds patrols to spot and investigate concerns.
Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Monitored alarm systems to detect any unauthorized entries into protected areas.
Trained new security personnel approximately 10 a day, to remain vigilant, apply best practices and comply with policies and procedures.