Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oluwashola Komolafe

Houston,TX

Summary

Driven professional with a robust background at Lyft and Uber, excelling in customer service and computer skills. Demonstrated ability to enhance passenger satisfaction through exceptional communication and problem-solving, ensuring safe and timely transportation. Proven track record in improving operational efficiency by over 30%, showcasing outstanding multitasking and organizational abilities.

Overview

1
1
year of professional experience

Work History

Lyft

Lyft And Uber
02.2023 - Current

Picking up customers and dropping off driving with care and good communication.

Security Officer

Texas City
12.2023 - 07.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Education

N3 - Civil Engineering

Technical College
South Africa
03.2016

Bachelor Pure And Applied Sciences - Mathematics

University of Technology
Nigeria
04.2010

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Problem Resolution

Timeline

Security Officer

Texas City
12.2023 - 07.2024

Lyft

Lyft And Uber
02.2023 - Current

N3 - Civil Engineering

Technical College

Bachelor Pure And Applied Sciences - Mathematics

University of Technology
Oluwashola Komolafe