Oluwatemilorun Kolawole
LYNBROOK,NY
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Key Account Manager
Phastmoney
01.2023 - 11.2023
- Expanded key account base by identifying and cultivating new business opportunities.
- Strengthened client relationships through regular communication and effective problemsolving.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Scrum Master
Phastmoney
01.2023 - 11.2023
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
Education
Bachelor of Science - International Relations
Covenant University
Ota, Nigeria 08.2018 - 08.2022
Skills
- Key Account Management
- Account/Customer Retention
- Consultative Selling
- Decision making
- Effective communication
- Client onboarding
- Conflict resolution
- Project management
Timeline
Key Account Manager
Phastmoney
01.2023 - 11.2023
Scrum Master
Phastmoney
01.2023 - 11.2023
Bachelor of Science - International Relations
Covenant University
08.2018 - 08.2022
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