Summary
Overview
Work History
Education
Skills
Timeline
Generic

OLUWATI O

Richmond,TX

Summary

Detailed oriented and highly organized individual with professional penchant for delivering top notch customer experience, business solutions, designs, and implementation through understanding of customer’s problems, goals, and requirements. A flexible team player, possess a leadership skills and strong culture for work ethics, integrity confidentiality and professionalism. Property Fire ( Wind / hail storm ) Xactimate Proficient ,specialist in Auto (ILR/ Total loss/ complex /Express/ECTA

Overview

6
6
years of professional experience

Work History

Independent Field Adjuster

Sedgwick CMS
11.2023 - 02.2024

Independent Field Property Claims Adjuster Statefarm (Proximity)

  • Investigates, determines coverage of loss and adjusts all elements of Property Loss claims
  • Creates and manages timely, clear and accurate documentation and work flow throughout the claim in accordance with the Standard Operating Procedures
  • Conducts inspections of loss sites, writes estimates for dwelling repairs and issues payment to policyholders where possible
  • Work and coordinate with numbers of vendor services such as contractors, emergency, repair, cleaning services, and various replacement services.

Independent Field adjuster

Sedgwick CMS
05.2023 - 10.2023

Independent Field Property Claims Adjuster Statefarm (Proximity)


  • Investigates, determines coverage of loss and adjusts all elements of Property Loss claims
  • Creates and manages timely, clear and accurate documentation and work flow throughout the claim in accordance with the Standard Operating Procedures
  • Conducts inspections of loss sites, writes estimates for dwelling repairs and issues payment to policyholders where possible
  • Work and coordinate with numbers of vendor services such as contractors, emergency, repair, cleaning services, and various replacement services.

Adjuster

Eberls Claims Service
08.2022 - 05.2023

ECTA Claims Adjuster Statefarm (Remote)

  • Investigates, determines coverage of loss and adjusts all elements of Auto claims
  • Create communication with customer, book appointment for inspection of vehicles to investigate damages
  • Create rapport with customer for further communication on damages, policy, and payments
  • Use estimating software to establish indemnity values of claimed damages
  • Review documents to develop damage estimates
  • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
  • Identifies exposures and establishes reserves on assigned claim files
  • And maintain professional and technical knowledge through continuing company provided industry best education
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Reduced the number of fraudulent claims by implementing advanced investigative techniques and collaborating with law enforcement when necessary.

Independent Insurance Adjuster

The Best Claims Solutions
03.2021 - 02.2022

Independent Adjuster (AWC Statefarm)


  • Review initial loss assignment, applicable coverage, and formulate a game plan for adjusting loss
  • Contact and/or take statements from insured's
  • Evaluate claim facts in tandem with the applicable coverage's and jurisdictional tort laws in order to make an assessment of the liability of all involved parties
  • Evaluate damages to ascertain amounts payable (if any) to involved parties
  • Obtain police reports, medical bills, Medicare reporting forms, releases, etc
  • Determine if appraised vehicles are a total loss and if so, handle the loss to conclusion
  • Identify fraud indicators and notify SIU Department as appropriate
  • Evaluate all information received to determine how claim(s) should best be resolved
  • Negotiate with policyholders, claimants or their attorneys to attempt to settle all car damage and bodily injury claims
  • Document all activities in the claims system and put all electronic documentation in the claims files.

Independent Insurance Adjuster

Eberls Claims Service
09.2019 - 02.2020

Independent Adjuster (CAT Total Loss Statefarm)


• Review initial loss assignment, applicable coverage, and formulate a game plan for adjusting loss.

• Contact and/or take statements from insured’s

• Evaluate claim facts in tandem with the applicable coverage’s and jurisdictional tort laws in order to make an assessment of the liability of all involved parties.

• Evaluate damages to ascertain amounts payable (if any) to involved parties.

• Obtain police reports, medical bills, Medicare reporting forms, releases, etc.

• Determine if appraised vehicles are a total loss and if so, handle the loss to conclusion.

• Identify fraud indicators and notify SIU Department as appropriate.

• Evaluate all information received to determine how claim(s) should best be resolved.

• Negotiate with policyholders, claimants or their attorneys to attempt to settle all property damage and bodily injury claims.

• Document all activities in the claims system and put all electronic documentation in the claims files.

Independent Insurance Adjuster

The Best Claims Solutions
03.2019 - 06.2019
  • Review initial loss assignment, applicable coverage, and formulate a game plan for adjusting loss
  • Contact and/or take statements from insured's
  • Evaluate claim facts in tandem with the applicable coverage's and jurisdictional tort laws in order to make an assessment of the liability of all involved parties
  • Evaluate damages to ascertain amounts payable (if any) to involved parties
  • Obtain police reports, medical bills, Medicare reporting forms, releases, etc
  • Determine if appraised vehicles are a total loss and if so, handle the loss to conclusion
  • Identify fraud indicators and notify SIU Department as appropriate
  • Evaluate all information received to determine how claim(s) should best be resolved
  • Negotiate with policyholders, claimants or their attorneys to attempt to settle all property damage and bodily injury claims
  • Document all activities in the claims system and put all electronic documentation in the claims files.

Independent Insurance Adjuster

Alacrity Solutions Group
02.2018 - 01.2019

Associate Claim Handler Daily Claims (Daily Auto Claim Liberty Mutual/Safeco)


• Review initial loss assignment, applicable coverage and formulate a game plan for adjusting loss.

• Contact and/or take statements from insured’s, claimants, witnesses and other pertinent parties to gather necessary information to evaluate the claims. • Evaluate claim facts in tandem with the applicable coverage’s and jurisdictional tort laws in order to make an assessment of the liability of all involved parties. • Evaluate damages to ascertain amounts payable (if any) to involved parties.

• Obtain police reports, medical bills, Medicare reporting forms, releases, etc.

• Determine if appraised vehicles are a total loss and if so, handle the loss to conclusion.

• Identify fraud indicators and notify SIU Department as appropriate.

• Evaluate all information received to determine how claim(s) should best be resolved.

• Negotiate with policyholders, claimants or their attorneys to attempt to settle all property damage and bodily injury claims.

• Document all activities in the claims system and put all electronic documentation in the claims files.

Education

Ph.D. - Public Administration And Management Studies

Lagos State University
Nigeria
10.2010

Skills

Excellent use of Xactimate, Symbility and Auto Estimatics

Operational knowledge of Claim Management systems ECS, ERD, CPT, Navigator

Ability to read and understand schematic diagrams

Capable of disassembly and reassembly on complex mechanical devices

Good interpersonal and communications skills

Excellent written and verbal communication skills

Operating Systems: Windows, Linux, Mac

Timeline

Independent Field Adjuster

Sedgwick CMS
11.2023 - 02.2024

Independent Field adjuster

Sedgwick CMS
05.2023 - 10.2023

Adjuster

Eberls Claims Service
08.2022 - 05.2023

Independent Insurance Adjuster

The Best Claims Solutions
03.2021 - 02.2022

Independent Insurance Adjuster

Eberls Claims Service
09.2019 - 02.2020

Independent Insurance Adjuster

The Best Claims Solutions
03.2019 - 06.2019

Independent Insurance Adjuster

Alacrity Solutions Group
02.2018 - 01.2019

Ph.D. - Public Administration And Management Studies

Lagos State University
OLUWATI O