Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oluwatosin O Fagboyo

Fort Worth,TX

Summary

Highly motivated and results-oriented professional with a strong foundation in technical maintenance and customer service.
Proven expertise in troubleshooting and repairing a variety of equipment, with a focus on efficiency and safety. Demonstrated
ability to build and maintain strong client relationships, ensuring high levels of customer satisfaction. Seeking a challenging role as
a Traveling Field Technician where I can leverage my technical skills and contribute to the success of a dynamic organization.
Willing to travel to any location and eager to learn and grow within a fast-paced environment.

Overview

15
15
years of professional experience

Work History

Assistant Technician

Skybox Datacenters
Dallas, TX
09.2023 - Current
  • ● Performed preventative maintenance and repairs on a variety of equipment, including plumbing, electrical, and HVAC systems.
    ● Assisting in the maintenance, troubleshooting, and repair of various equipment and systems resulting in improved efficiency.
    ● Troubleshooted and resolved equipment malfunctions to minimize downtime.
    ● Conducted daily safety inspections and ensured compliance with safety regulations.
    ● Assisted in the installation and setup of new equipment while maintaining accurate records of maintenance activities and
    repairs.
    ● Collaborated with other team members to ensure timely completion of projects.

    Accomplishments
    ● Provided critical support to senior technicians in troubleshooting and repairing complex machinery resulting
    in a significant reduction in equipment downtime and improved production output.

Security System Technician

Flexential
Richardson, TX
11.2022 - 09.2023
  •  Performed new installation & service of Access Control, Intrusion Alarm, Closed Circuit Television Systems, and other
    various security related systems.
     Evaluate, diagnose, and troubleshoot systems and perform repairs as necessary.
     Perform upgrades and additions to systems to increase functionality and Usability.
     Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required.
     Examine systems to locate problems such as loose connections or broken insulation.
     Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets, then position and terminate
    cables, wires and strapping.
     Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach electrical and
    telephone wiring to connect components.
     Mount raceways and conduits, and fasten wires to wood framing, using staplers.
     Test and repair circuits and sensors, following wiring and system specifications.
     Test backup batteries, keypad programming, sirens, and all security features to ensure proper functioning, and to
    diagnose malfunctions.
  • Accomplishments
    ● Ensured 100% compliance with all safety regulations and company policies during all maintenance activities,
    contributing to a safe and accident-free work environment

Data Center Support Specialist

Equinix Data Center
Dallas, TX
01.2020 - 02.2021
  •  Monitor and manage power consumption to optimize energy efficiency.
     Implement cooling solutions and airflow management to reduce energy usage and costs.
     Utilize monitoring tools to track system performance and identify potential issues.
     Analyze performance data to optimize system operations and enhance reliability.
     Train junior technicians and new hires on data center procedures and best practices.
     Offer guidance and support to team members to ensure efficient and effective operations.
     Proficiently executed over 16 software updates and patches across the client network.
     Successfully resolved more than 120 system troubleshooting issues.
     Assisted in the management and maintenance of the organization's network infrastructure.
     Communicated technical information clearly and effectively to non-technical users.
     Monitored various system alerts, creating/acknowledging tickets on the CA Service Desk and Troubleshooting issues.
     Deployed monthly Windows patches and job automation by using Bladelogic.
     Configured and administered Symantec End Point Antivirus System.

Desktop/Network Technical Support

Aligned Data Centers (Contract)
Dallas, TX
11.2019 - 01.2020
  •  Provided first-level technical support to end-users, addressing hardware and software issues related to desktops, laptops, and
    peripherals.
     Assisted in installing, configuring, and maintaining desktop hardware and software, including operating systems and productivity
    applications.
     Educated and trained end-users on software and hardware usage, helping them make the most of their tools and systems.
     Collaborated with the Network Support team to ensure end-users have stable network connections and resolve connectivity
    issues as needed.
     Networked and provided support for Windows, Macintosh and Linux issues.

Support Desk Technician

Compass Datacenters, Contract
Dallas, TX
09.2015 - 01.2019
  •  Provided prompt and courteous assistance to end-users facing technical issues, including hardware and software problems,
    connectivity issues, and general IT inquiries. Offered clear and effective instructions to help users resolve their problems.
     Installed, configured, and maintained software applications, ensuring they were up-to-date and compatible with the company's
    systems. Assisted users with software-related problems and provided training as needed.
     Performed hardware maintenance tasks such as replacing or upgrading components, installing new equipment, and ensuring the
    overall functionality of workstations, laptops, and other hardware devices.
  •  Diagnosed and resolved technical issues by analysing root causes and implementing effective solutions. Escalated complex
    problems to higher-level support teams when necessary.

Cellphone Repair Technician

Samsung System Inc, Contract
Dallas, TX
03.2010 - 12.2015
  •  Diagnosed and repaired various Samsung cellphone models to ensure their optimal functionality.
     Performed component-level repairs, including replacing damaged screens, batteries, cameras, charging ports, and other
    components.
     Addressed software issues like operating system updates, firmware upgrades, and data recovery.
     Ensured all repaired cellphones met Samsung's quality standards and were fully functional before returning them to customers.
     Successfully executed over 700 phone repair tasks, encompassing comprehensive phone usage analysis.

Education

Bachelor of Arts - Human Kinetics And Health Education

University Of Ibadan
Nigeria
09-2000

Skills

  • Preventative maintenance
  • Troubleshooting techniques
  • HVAC systems
  • Electrical systems
  • Plumbing systems
  • Safety compliance

Timeline

Assistant Technician

Skybox Datacenters
09.2023 - Current

Security System Technician

Flexential
11.2022 - 09.2023

Data Center Support Specialist

Equinix Data Center
01.2020 - 02.2021

Desktop/Network Technical Support

Aligned Data Centers (Contract)
11.2019 - 01.2020

Support Desk Technician

Compass Datacenters, Contract
09.2015 - 01.2019

Cellphone Repair Technician

Samsung System Inc, Contract
03.2010 - 12.2015

Bachelor of Arts - Human Kinetics And Health Education

University Of Ibadan

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Oluwatosin O Fagboyo