Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Olvin Serrano

Queens,NY

Summary

Dedicated and observant Police Lieutenant with impeccable integrity and stellar record of accomplishment in law enforcement. Proven expertise in leading and motivating officers to handle high workloads and difficult situations with community-focused approach. Expert in handling administrative requirements and schedules.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Lieutenant, Patrol Operations

NYPD
05.2006 - 07.2022
  • Backed up patrol officers during difficult stops or to answer complex questions.
  • Responded to call-outs during periods of low coverage or high demand to serve public in [Location].
  • Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
  • Granted or denied leave requests and scheduled coverage for shortages.
  • Inspected officers and vehicles to identify and correct any unprofessional appearances.
  • Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
  • Commanded on-scene tactical teams during critical incidents.
  • Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
  • Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
  • Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
  • Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
  • Gave presentations at community groups and public events highlighting work of police officers and special teams.
  • Checked vehicle equipment for proper functioning prior to use.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Obtained information from arrested subjects to conduct debriefings.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
  • Patrolled [Type] location to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.
  • Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
  • Served court documents and completed civil process duties for [Number] cases over [Timeframe].
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Investigated [Type] and [Type] cases and eliminated process discrepancies.
  • Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
  • Reduced risk by accurately monitoring and evaluating criminal prosecutorial data while managing crime scenes.
  • Increased productivity by supervising daily activities and performance of [Number] personnel.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.

HVAC Technician

Johnson Controls
01.2003 - 05.2005
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Filled out detailed work orders for each job completed.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Monitored building environmental conditions.
  • Evaluated status of refrigeration liquids for safety and compliance purposes.

Gunners Mate

US Navy
09.1992 - 06.2000
  • Inspected assigned material valued in excess of $[Number] to support company operations.
  • Operated and maintained $[Amount] worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns and artillery.
  • Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons attacks.
  • Identified parts and services to maintain [Type] equipment and provided timely solutions to continue operations.
  • Coordinated daily operations for team of [Number] personnel and established goals for training programs.
  • Drove and operated heavy and light wheeled trucks and tracked vehicles
  • Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel.
  • Completed [Timeframe] inspections and any basic repair need to uphold strict performance standards.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Carried out day-day-day duties accurately and efficiently.

Education

Bachelor of Science - Criminalistics And Criminal Science

Barkeley College
New York City
04.2022

Skills

  • Foot Patrolling
  • Protecting People and Property
  • First Aid
  • Crime Scene Photographs
  • Patrol Procedures
  • Suspect Pursuance and Arrest
  • Effective Working Relationships
  • Supervising Subordinates
  • Information Verification
  • Enforcing Laws
  • Criminal Investigations
  • Public Safety
  • Accident Scene Documentation
  • Maintaining Order
  • Safe Weapons Usage
  • Patrolling Areas
  • Police Patrol Operations
  • Quality Assurance
  • Investigative Reports
  • Administrative Support
  • Safety Protocols
  • Control Crowd

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.

Certification

  • [Area of certification] Training - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Languages

Spanish
Native or Bilingual

Timeline

Lieutenant, Patrol Operations

NYPD
05.2006 - 07.2022

HVAC Technician

Johnson Controls
01.2003 - 05.2005

Gunners Mate

US Navy
09.1992 - 06.2000

Bachelor of Science - Criminalistics And Criminal Science

Barkeley College

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Olvin Serrano