Olympia Payne
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Beautician
PS Salon & Spa
08.2023 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hairstylist
JC Penny Instyle Salon
06.2020 - 08.2023
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Determined appropriate hair treatments based on conditions and textures.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Financial Consultant
Santander Consumer USA
11.2012 - 05.2020
- Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Assisted clients with estate planning to organize distribution of assets based on client wishes.
Education
Bachelor of Science - Nursing Pending
Metropolitan State University of Denver
Denver, COHigh School Diploma -
Grandview High School
Aurora, CO05.2010
Skills
- Body Mechanics
- Massage Techniques
- Body Hair Removal
- Hair Extensions
- Retail Sales Customer Service
- Credit Card Payment Processing
- Customer Relations
- Active Listening
- Account Management
Certification
- Cosmetologist License License - [Valid Through April 2024]
Timeline
Beautician
PS Salon & Spa
08.2023 - Current
Hairstylist
JC Penny Instyle Salon
06.2020 - 08.2023
Financial Consultant
Santander Consumer USA
11.2012 - 05.2020
Bachelor of Science - Nursing Pending
Metropolitan State University of Denver
High School Diploma -
Grandview High School
- Cosmetologist License License - [Valid Through April 2024]
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