Seth Scarlett
Middletown,PA
Summary
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Licensed Massage Therapist with excellent verbal communication and customer service skills. Competent and able to provide a variety of massage treatments. Positive, enthusiastic and energetic. Proficient in massage room preparation, body treatments and clerical procedures.
Creative military Photojournalist with 6 years of experience in digital photography. Successful at visual storytelling and meeting fast deadlines.
Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 9 years of experience.
Overview
19
19
years of professional experience
Work History
Massage Therapist
Emerald Springs Spas
Hershey, PA
07.2023 - 03.2024
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Educated clients on proper post-treatment care such as strhing exercises or lifestyle changes that could enhance the effects of the massage.
- Developed individualized treatment plans based on client assessments and preferences.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
- Managed appointments through scheduling software systems with accurate records of services rendered.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
Server
Brewsers
Shamokin, PA
03.2017 - 04.2018
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Managed closing duties, including restocking items and reconciliation of cash drawer.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Operated POS terminals to input orders, split bills and calculate totals.
Bartender/Server
Liberty Brewery and Grill
Myrtle Beach, SC
03.2014 - 01.2017
- Maintained current menu knowledge to provide accurate information and help customers make selections.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Attended to new customers quickly to inquire about drinks, offer specials knowledge and build positive connections for meal satisfaction.
- Mixed drinks for 12 table restaurant and bar while taking orders from customers and relaying them to kitchen.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Organized and maintained inventory area during periods of downtime to promote accuracy in finding items.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Mass Communication Specialist
United States Navy
Washington D C, WA
05.2005 - 05.2011
- Wrote daily vessel reports and updated logs, detailing any issues and remediation efforts.
- Cleaned, maintained and mended ship decks and assessed areas requiring major damage repair.
- Effectively controlled the release of proprietary and confidential information for general client lists.
- Provided onsite training.
- Created document filing system, organizing mission-critical documents.
- Planned and took photos for visual news stories and pitched to editors.
- Produced complete news and journalism packages for broadcast.
- Consistently delivered superb work for special shoots resulting in recognition for broadcast integrity and video production quality.
- Wrote word briefs and captions to accompany selected photographs.
Education
Associate of Arts - Massage Therapy
McCann School of Business and Technology
Pottsville, PA2019
Skills
- Excellent workflow management
- Traditional and digital printing
- Adobe Photoshop
- Onboard firefighting
- Preventative maintenance
- Underway replenishment
- Emergency security
- Quick learner
- Excellent communication
- Time management skills
- Client-focused
- Positive learning process
- Body mechanics
- Reflective listening
- Understanding of body signals
- Sales and marketing
- Ability to make contacts
- Customer service-oriented
- Photography experience
- Hospitality industry knowledge
- Payment tracking systems
- Inventory maintenance
- Strong manual dexterity
- Body Mechanics
- Stress management techniques
- Swedish Massage
- Aromatherapy
- Hot Stone Massage
- Treatment Planning
- Social skills
- Deep Tissue Massage
Additional Information
Brenna Holland
Manager Emerald Springs Spa
(717) 704-7881
Nicole Alvaraz
Massage Therapy Program Director at Mccann School of Business and Technology, Lewisburg PA
1 (570) 850-8988
nicole.alvarez@mccann.edu
Donna Bowen
Former Massage Therapy Program Director at Mccann School of Business and Technology, Pottsville PA
717 (570) 617-6706
dkbowen77@comcast.net
Ryan Unger
Friend of over 20 years
1 (717) 629-1215
Timeline
Massage Therapist
Emerald Springs Spas
07.2023 - 03.2024
Server
Brewsers
03.2017 - 04.2018
Bartender/Server
Liberty Brewery and Grill
03.2014 - 01.2017
Mass Communication Specialist
United States Navy
05.2005 - 05.2011
Associate of Arts - Massage Therapy
McCann School of Business and Technology
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