Olyssa Appolon
Lake Worth,Florida
Summary
Healthcare Administrator proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Practice Supervisor
Tenet Florida Physician Services
01.2023 - Current
- Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Maintained records management system to process personnel information and produce reports.
Practice Coordinator
Tenet FL - Palm Beach Surgical
10.2021 - 01.2023
- Coordinates daily operations, including medical records process, patient and physician scheduling, overseeing front desk, and confirming appointments.
- Displays concern while providing assistance or explains procedures as appropriate.
- Ensures that all contacts with patients, public, and other personnel are carried out in friendly, courteous, helpful and considerate manner.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Unit Secretary
Tenet FL - Delray Medical Center
10.2019 - 10.2021
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Answered phone calls to provide assistance, information and medical personnel access.
Education
Electrolysis
Boca Beauty Academy
Boca Raton, FL11.2022
Skin Specialist - Esthetician
Boca Beauty Academy
Boca Raton, FL08.2020
Skills
- Patient Consultation
- Medicare Compliance
- Managing Medical Practices
- Payroll Administration
- Customer service
- Policy Implementation
- Patient Care Assessment
- Supply ordering
- Policy Development
- Managing Files and Records
- Customer Satisfaction
Certification
- Licensed Skin Specialist - 2020
- Electrologist - 2023
- Basic Life Support, American Heart Association - 2022
Timeline
Practice Supervisor
Tenet Florida Physician Services
01.2023 - Current
Practice Coordinator
Tenet FL - Palm Beach Surgical
10.2021 - 01.2023
Unit Secretary
Tenet FL - Delray Medical Center
10.2019 - 10.2021
Electrolysis
Boca Beauty Academy
Skin Specialist - Esthetician
Boca Beauty Academy
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