Summary
Overview
Work History
Education
Skills
Timeline
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Olyvia lozano

Los Angeles,CA

Summary

Results-driven leader with a proven track record in team leadership, customer service, and process improvement.

Overview

5
5
years of professional experience

Work History

Shift Leader

Earthbar
Los Angeles, CA
06.2024 - Current
  • Supervised daily operations and ensured adherence to quality standards.
  • Trained and mentored team members on product knowledge and customer service excellence.
  • Implemented process improvements that enhanced workflow efficiency and reduced wait times.
  • Managed inventory levels, and minimized waste through effective ordering practices.

Sales Associate/Assembler

John Kelly Chocolates
Los Angeles, CA
06.2023 - 03.2025
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained accurate inventory levels through regular stock assessments.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Collaborated with team members to optimize store displays and merchandising strategies.

Assistant Manager/Social Media Manager

The Tipsy Bean
Erie, PA
03.2021 - 04.2023
  • Streamlined daily operations, enhancing team efficiency and service quality.
  • Trained and mentored new staff on menu offerings and customer service protocols.
  • Developed inventory management strategies, reducing waste and ensuring product availability.
  • Collaborated with management to implement marketing initiatives, increasing customer engagement.

Social Media Manager

Eerie Horror Festival
Erie, PA
03.2022 - 10.2022
  • Developed and scheduled engaging social media content across multiple platforms.
  • Monitored audience engagement and analyzed performance metrics to refine strategies.
  • Assisted in crafting brand messaging aligned with festival themes and events.
  • Responded to audience inquiries, fostering community interaction and support.

Education

Bachelor of Arts - History

Penn State University
05-2028

Certificate - Acting For Film

New York Film Academy
New York, NY
05-2020

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Social media management
  • Photo and video editing
  • Content creation

Timeline

Shift Leader

Earthbar
06.2024 - Current

Sales Associate/Assembler

John Kelly Chocolates
06.2023 - 03.2025

Social Media Manager

Eerie Horror Festival
03.2022 - 10.2022

Assistant Manager/Social Media Manager

The Tipsy Bean
03.2021 - 04.2023

Bachelor of Arts - History

Penn State University

Certificate - Acting For Film

New York Film Academy
Olyvia lozano