Omaira Rivera
Fort Lauderdale,FL
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done. Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cleaning Assistant
Rio Cleaning
Fort Lauderdale, FL
01.2023 - 03.2024
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Emptied trash cans and disposed of waste materials properly.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Efficiently managed time between multiple tasks throughout the day.
- Stocked supplies such as soap, toilet paper and paper towels.
- Maintained cleaning equipment in good working condition.
- Followed all health codes and regulations regarding the use of chemicals.
- Responded promptly to requests from customers or staff members.
- Restocked shelves with cleaning supplies after each shift.
- Dusted furniture and fixtures in assigned areas.
- Performed daily dusting, leather and wood surface polishing and wall washing.
Tecnologo En Seguridad Ocupaciona
Grupo Floty Fruty S.A.S.
Fusagasuga , Cundinamarca Colombia
01.2015 - 11.2020
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned and completed group projects, working smoothly with others.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Delivered products to customer locations on time.
- Maintained schedule of class assignments to meet deadlines.
Education
Tecnologa En Seguridad Ocupacional
Fundacion Para La Educacion Superior Real De Colom
Carrera 48 No. 91 -1611-2018
Skills
- Health and Safety Regulations
- Complex Problem-Solving
- Customer Service
- Health and safety compliance
Affiliations
Soy una Persona que conoce el significado de la responsabilidad que actuó de manera equilibrada y reflexiva,
con capacidad de gertion de toma de decisiones . analizo las situaciones con el fin de mejorar los procedimientos de trabajo. Me adapto bien a los cambios y mer motiva emprender nuevos proyectos . Entiendo la responzabilidad y trascendencia de las acciones individuales.
Accomplishments
- Disenar e implementar el Sistema de Gestion de Seguridad y Salud en el Trabajo SG-SSt
Languages
Spanish
Professional
Certification
- Tecnologo en Seguridad Ocupacional
References
References available upon request.
Timeline
Cleaning Assistant
Rio Cleaning
01.2023 - 03.2024
Tecnologo En Seguridad Ocupaciona
Grupo Floty Fruty S.A.S.
01.2015 - 11.2020
Tecnologa En Seguridad Ocupacional
Fundacion Para La Educacion Superior Real De Colom
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