Omar Alcocer

Drive sales growth and managed distributor relationships within assigned territory to achieve revenue targets.

Identified and pursued new business opportunities with clients and distributors.

• Cultivated and supported distributor relationships through training and marketing assistance.
• Ensured high customer satisfaction by addressing distributor inquiries and troubleshooting product issues.
• Participated in planning and executing sales exhibits and trade shows to enhance visibility.
• Monitored competitive activity and product developments to inform sales strategies.
• Tracked leads and managed accounts using CRM for efficient administrative operations.
• Developed and increased sales revenue to consistently meet or exceed established quotas.

• Drive sales for custom shipping boxes, mailer boxes, pizza boxes, pop-up displays, and industrial heavy-duty boxes.
• Business-to-business internal and external sales and responsible for cultivating new and recurring sales.
• Deliver progressive concepts and solutions, elevating effectiveness and outcomes, generating cost savings.
• Review customer requests and answer questions to improve satisfaction.
• Collaborate closely with customers to achieve project objectives, and meet deadlines. Also, negotiate contracts with customers, vendors, and suppliers to maximize profitability.
• Calculated production, delivery, and installation costs to provide customers with accurate quotes
• Formulated strategic approaches for diverse manufacturers and wholesalers to meet current and future demands.
  Collaborated with design department to define project road maps for product development.
  Developed unique products focused on enhancing profitability and increasing brand visibility.
• Performed inspections during production to detect quality problems.
• Network at trade shows and seminars to demonstrate offerings to potential clients.
• Identified key decision makers within target accounts and developed relationships with them.
• Utilized CRM database for tracking referral and appointment data while ensuring accuracy of customer interaction records.
• Maintain up-to-date knowledge base about current market trends and industry best practices.
• Manage and maintain relationships with existing clients to ensure customer satisfaction.
• Resolved customer complaints regarding sales and service.
• Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
• Coordinated with logistics teams to ensure timely delivery of products to customers.

• Owning all the responsibilities of the entire sales cycle: Prospecting, reaching out, pitching, closing and promote packaging products and value-added services to meet or exceed individual and company goals in an established territory
• Already met annual sales goals for 2024 by October (Exceeded Annual Goal by 15%)
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationship
• Identify opportunities and present solutions offered by the organization that meet the customer's needs
• Develop and provide custom presentations and business reviews on Veritiv solutions that could impact customer growth opportunities
• Utilize CRM to schedule follow-up actions and record relevant information to build upon customer interactions
• Create a personal network and represent the organization at business sector events to enhance the company brand
• Act as first point of contact for customer inquiries and complaints and proactively strive for resolutions in a timely manner
• Align with various sales representatives to expand segment and product knowledge base and collaborate on promoting solutions to customers
• Actively leverage sales technology and tools to meet strategic account planning objectives and maximize customer and segment growth potential
• Ability to manage multiple projects, work under pressure and adapt to sudden changes in the work environment
• Ability to effectively present information, persuade, negotiate and close deals
• Strong problem-solving skills with an ability to collaborate with team members on best practices
• Experience with Salesforce.com

• Managing a safe environment that ensures team members are not injured
• Responsible for leading and directing the development, training, and performance of plant team members
• Meeting Plant financial targets by managing cost and plant cost
• Providing leadership in transportation, operations, maintenance, and capital expenses
• Ensuring compliance of EHS policies and procedures
• Continuous improvements and enhancements to plant safety and programs
• Overseeing improvements in operating processes and workflow
• Leading implementation of continuous improvement projects

• Manage clients with annual revenue exceeding $2M
• Develop and secure profitable recyclable material supply for the plant
• Understanding plant costs and applying that knowledge using account profitability analysis tools
• Understanding the plant's capabilities and sources fiber, accordingly, using professional selling skills to acquire new business
• Develop and executes an effective prospecting and fiber procurement plan
• Monitor recycling market pricing and adjust existing supplier pricing as needed to maintain satisfactory margin
• A liaison between the supplier and the plant to ensure timely, accurate information flow between the two to maintain a positive long-term relationship
• Develop a clear understanding of supplier's business and critical requirements through frequent visits to supplier's facilities
• Interface effectively with other departments and maintain open lines of communication with stakeholders

• Manage clients with annual revenue exceeding $6M
• Developed network of domestic and international suppliers, distributors, and manufacturers of (fasteners, platers, custom)
• Provide quotes for pricing based on description and/or specifications
• Schedule buying to accommodate manufacturing lead times
• Interface with Buyers for forecasts to fill supply pipeline and seek alternative sources for potential cost savings
• Experienced in factoring fluctuations in commodities pricing to inform purchasing decisions and timing
• Compile specifications, material data sheets, CMTRs and PPAPs for engineering and quality
• Ad hoc spreadsheet reporting for client inventory
• Liquidation of slow and obsolete overstock
• Provide accounts receivable updates on outstanding invoices and collections
• Manage Purchase Orders to Invoices for accuracy, pricing, and quantity
• On-site customer inventory management

• Serviced over 120 clients: Inventory management, upsell catalog items to increase revenue
• Remote invoicing, collections, C.O.D., ordering

• On-site customer inventory management
• Report any major fluctuations in production
• Worked closely with production staff to determine inventory availability