Omar Altamirano Olivo
Selma,CA
Summary
Offering exceptional teamwork and leadership abilities, fully prepared to thrive in a fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and scheduling. Ready to use and develop communication and organizational skills in the [Desired Position] role.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Shift Manager
RLMK
11.2023 - Current
- Supervised daily operations to ensure adherence to company policies and safety standards.
- Trained team members on operational procedures and best practices for efficiency.
- Analyzed workflow processes and identified areas for operational enhancements.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
High School Diploma -
Selma High School
Selma, CA06-2024
Mechanical Engineering
California State University, Fresno
Fresno, CA 08.2024 - Current
Skills
- Decision-making
- Customer service focus
- Employee training
- Punctual and reliable
- Equipment troubleshooting
- Tech-Savvy
- Verbal and written communication
- Problem-solving
- Computer skills
- Continuous improvement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Designing and Printing 3D Models
- Graphic Design
Timeline
Mechanical Engineering
California State University, Fresno
08.2024 - Current
Shift Manager
RLMK
11.2023 - Current
High School Diploma -
Selma High School