Omar Antar
Saida
Summary
Passionate High Caliber Events Specialist and Retail Manager
Overview
16
16
years of professional experience
Work History
RETAIL PROJECT MANAGER
Alamiya Media- RIYADH IMAGINATION PARK - KSA
- Managed the daily operations of 26 retail stores in the park
- Built excellent relationships with suppliers like NETFLIX & WARNER BROS
- Oversaw contractors bidding process and negotiate contracts with selected contractors
- Supported and coached the project retail teams to ensure deliverables are successfully produced and Rules and regulations were highly implemented on site.
RETAIL MANAGER | EVENTS SPECIALIST | RETAIL PROJECT MANAGER
Blink Experience- LAYALI DIRIYAH - KSA
12.2023 - Current
- Managing Retail Vendors and Retail Stores in the Retail Village
- Finalizing the Contracts for the vendors as per Saudi Law
- Responsible for the day-to-day operations and ensuring that company policies and procedures are implemented across all retailers
- Generated the SOPS - Standards Operations Procedures
- Training store managers and staff to provide exceptional customer service for all customers and guests.
EVENT OPERATIONS MANAGER
Blink Experience-NEOM KMOWLEDGE WEEK - KSA
12.2023 - 12.2023
- Tracked the Risk Assessments for suppliers and submitting a daily operational report on structures status in addition to generating the Event DRS
- Responsible for suppliers, ushers and supporting the creative department with Photography & Videography
- Tracked building-up units, installed equipment
- Ensured that all Operations are running according to NEOM rules and regulations.
HOUSEKEEPING MANAGER
Blink Experience-NEOM BEACH GAMES 2023 - KSA
10.2023 - 11.2023
- Led the overall Housekeeping Operations for 150 double occupancy Athletes rooms and 50 VIP rooms in the village
- Daily briefing for the Housekeeping Team
- Oversaw the Laundry Operations Procedures
- Point of contact for Venue FA'S and Venue Operations Center (VOC)
- Distributed daily tasks for coordinators and suppliers
- Reported directly to the Senior Operations Manager.
FLAGSHIP STORE DIRECTOR
Moksyz Retail Consultancy - MOKSYZ & SERAPIAN- ABUDHABI
05.2023 - 07.2023
- Was responsible for Team Leadership & Engagement
- Ensured policies and operational standards were communicated and understood and also proposed improvement actions
- Coached and developed the team and ensured that the team is fully trained and understood the systems relating to points of sales and cash handling
- Conducted intensive trainings on product knowledge
- Excelled an impactful visual merchandising and contributed to stores appearance
- Built customer loyalty by using the clientele methods to understand customer behavior and retention.
F&B AND RETAIL SPONSORSHIP MANAGER
Blink Experience- THE SAUDI CUP - KSA
02.2023 - 03.2023
- Managed the Retail and F&B in the Stables & Fan zone operations of 60 Retail kiosks, 12 restaurants & 29 Retail Shops across the whole venue
- Ensured that all retail stores and staff were aligned with the Standard Operations Procedures
- Handled Vendors, Suppliers and customers complaints
- Created company policies and complied with Food & Safety regulations.
ZONE OPERATIONS MANAGER
Class Act Events - SAUDI FEAST FOOD FESTIVAL - KSA
01.2023 - 02.2023
- Managed the daily operations of 200 food kiosks in 46.000m2 with 1000 manpower staff
- Planned, brainstormed and implemented zone plans and concepts
- Generated zone options from start to finish according to requirements, target audience and objectives
- Evaluated personnel and provided reports to the Operations Director
- Liaised and approved with vendors and sponsorship deals.
RETAIL MANAGER
Tvg Global Experts - EXPO DUBAI 2020 - DUBAI
09.2021 - 05.2022
- Oversaw the day-to-day success of all 18 retail stores in Sustainability zone by collaborating with zone managers, fulfilling all H&S guidelines and managing Rota's, staff head count and stores coverage
- Managed, coached, trained and inspired all stores managers to succeed in their roles and support in retail administration and enforced policies across the entire zone
- Supported store management teams by ensuring they fulfill the training requirements, collaborate with regional trainer on the needs of the Retail Teams.
HEAD OF DEPARTMENT- FLOOR MANAGER
Bhv- Galarie Lafayette - CITYMALL - LEBANON
05.2019 - 04.2020
- Coached and developed the section managers and the sales team to enhance the sales volume
- Was responsible for the Turnover/margins & sales analysis
- Been a part of implementation of a new strategy and procedure that led to minimize loss in terms of damaged items and products
- Executed high level of customers and guests' relations
- Participated in recruiting and interviewing the Sales Force.
RETAIL DUTY MANAGER
Beirut International Airport - DUTY FREE SHOPS
11.2007 - 11.2018
- Directed, oversaw and managed the daily operations of all Beirut Duty Free Shops on both arrivals and departures with 250 sales assistants and 10 Supervisors
- Set departmental goals and created plans of actions for achieving targets
- Maintained an efficient, organized workspace that encouraged productivity at all times
- Trained new hires on customer services, company procedures and Airport regulations
- Certified from ARI for Retail Management and brand ambassadors from different luxury watches brands.
Education
Business Management -
Lebanese International University
01.2006
Skills
- Retail Management
- Vendors Management
- Exceptional Customer Service
- Merchandising planning
- Training & Development
- Coaching & Leadership
Websites
Languages
Arabic
English
French
Timeline
RETAIL MANAGER | EVENTS SPECIALIST | RETAIL PROJECT MANAGER
Blink Experience- LAYALI DIRIYAH - KSA
12.2023 - Current
EVENT OPERATIONS MANAGER
Blink Experience-NEOM KMOWLEDGE WEEK - KSA
12.2023 - 12.2023
HOUSEKEEPING MANAGER
Blink Experience-NEOM BEACH GAMES 2023 - KSA
10.2023 - 11.2023
FLAGSHIP STORE DIRECTOR
Moksyz Retail Consultancy - MOKSYZ & SERAPIAN- ABUDHABI
05.2023 - 07.2023
F&B AND RETAIL SPONSORSHIP MANAGER
Blink Experience- THE SAUDI CUP - KSA
02.2023 - 03.2023
ZONE OPERATIONS MANAGER
Class Act Events - SAUDI FEAST FOOD FESTIVAL - KSA
01.2023 - 02.2023
RETAIL MANAGER
Tvg Global Experts - EXPO DUBAI 2020 - DUBAI
09.2021 - 05.2022
HEAD OF DEPARTMENT- FLOOR MANAGER
Bhv- Galarie Lafayette - CITYMALL - LEBANON
05.2019 - 04.2020
RETAIL DUTY MANAGER
Beirut International Airport - DUTY FREE SHOPS
11.2007 - 11.2018
RETAIL PROJECT MANAGER
Alamiya Media- RIYADH IMAGINATION PARK - KSA
Business Management -
Lebanese International University
Similar Profiles
Mustafa ShaarMustafa Shaar
Site Manager- Underground Stations and Tunnel at Riyadh Metro Project, FAST Consortium, Package3, Riyadh, KSASite Manager- Underground Stations and Tunnel at Riyadh Metro Project, FAST Consortium, Package3, Riyadh, KSA
Joshua KirbyJoshua Kirby
Millwright/Fabricator/Structural Welder at KSAMillwright/Fabricator/Structural Welder at KSA
FAWAD ZIAFAWAD ZIA
Trainee engineer at Huawei at kSATrainee engineer at Huawei at kSA