Omar Calderon
Dallas,TX
Summary
Experienced Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.
Overview
5
5
years of professional experience
Work History
Banquet Server and Barback Buffett
AC Hotel By Marriott
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Server
Lambeau's America
06.2022 - 03.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
PF Changs Restaurant
06.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Bartender
Mt Fuji Restaurants
08.2018 - 06.2021
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
High School Diploma -
Founders Classical Academy
Lewisville, TX05.2020
Skills
- Dining Area Maintenance
- Food Running
- Table Bussing
- Menu Memorization
- Wine Service
- Team Player
- Quick learner
- Effective Customer Upselling
- Order Accuracy and Delivery
Languages
Spanish
Professional Working
Timeline
Banquet Server and Barback Buffett
AC Hotel By Marriott
05.2023 - Current
Server
Lambeau's America
06.2022 - 03.2023
Server
PF Changs Restaurant
06.2021 - 05.2022
Bartender
Mt Fuji Restaurants
08.2018 - 06.2021
High School Diploma -
Founders Classical Academy
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