Omar Cruz
San Antonio,TX
Summary
Dynamic and reliable professional with a clean driving record and strong safety awareness, honed at Fleetlogix. Proven ability to enhance customer satisfaction through exceptional service and problem-solving skills. Recognized for maintaining a secure environment and fostering teamwork, ensuring smooth operations and positive experiences for clients and guests alike.
Overview
4
4
years of professional experience
Work History
Airport Rental Car Driver Lead
Fleetlogix
04.2023 - Current
- Provided necessary support during peak periods or emergency situations, demonstrating flexibility and adaptability in response to changing business needs.
- Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
- Demonstrated strong knowledge of vehicle features and functions when assisting clients with questions about their rental cars, facilitating a smooth user experience from start to finish.
- Maintained vehicle cleanliness for a pleasant rental experience for all clients.
- Followed strict safety guidelines while operating vehicles, contributing to a secure environment for both passengers and fellow drivers on the road.
- Ensured safe driving practices, resulting in zero accidents or incidents throughout the employment period.
- Conducted thorough vehicle inspections before each shift, identifying potential issues and reporting them to management.
Ride Operator
Six Flags Fiesta Texas
09.2022 - 01.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Demonstrated proper use of safety harnesses and other safety equipment.
Facilities Assistant
Life Teen
05.2022 - 08.2022
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.
- Maintained a safe and clean work environment, ensuring compliance with health and safety regulations.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
Golf Cart Attendant
Sonterra Country Club
05.2021 - 05.2022
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Maintained pristine course conditions through diligent litter removal and area cleaning tasks.
- Supported clubhouse operations when needed, contributing positively to the overall guest experience.
- Facilitated strong communication between departments, relaying important information as needed.
Education
Associate of Science - Aircraft Technician Airframe
St. Philip's College
San Antonio, TX12-2024
Associate of Science - Aircraft Technician Powerplant
St. Philip's College
San Antonio, TX12-2024
Skills
- Patience and empathy
- Reliability and punctuality
- Safety awareness
- Time management expertise
- Clean driving record
- Defensive driving techniques
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Airport Rental Car Driver Lead
Fleetlogix
04.2023 - Current
Ride Operator
Six Flags Fiesta Texas
09.2022 - 01.2023
Facilities Assistant
Life Teen
05.2022 - 08.2022
Golf Cart Attendant
Sonterra Country Club
05.2021 - 05.2022
Associate of Science - Aircraft Technician Airframe
St. Philip's College
Associate of Science - Aircraft Technician Powerplant
St. Philip's College
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