Omar Cruz
San Antonio,TX
Summary
Dynamic and reliable professional with a clean driving record and strong safety awareness, honed at Fleetlogix. Proven ability to enhance customer satisfaction through exceptional service and problem-solving skills. Recognized for maintaining a secure environment and fostering teamwork, ensuring smooth operations and positive experiences for clients and guests alike.
Overview
4
4
years of professional experience
Work History
Airport Rental Car Driver Lead
Fleetlogix
04.2023 - Current
- Provided necessary support during peak periods or emergency situations, demonstrating flexibility and adaptability in response to changing business needs.
- Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
- Demonstrated strong knowledge of vehicle features and functions when assisting clients with questions about their rental cars, facilitating a smooth user experience from start to finish.
- Maintained vehicle cleanliness for a pleasant rental experience for all clients.
- Followed strict safety guidelines while operating vehicles, contributing to a secure environment for both passengers and fellow drivers on the road.
- Ensured safe driving practices, resulting in zero accidents or incidents throughout the employment period.
- Conducted thorough vehicle inspections before each shift, identifying potential issues and reporting them to management.
Ride Operator
Six Flags Fiesta Texas
09.2022 - 01.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Demonstrated proper use of safety harnesses and other safety equipment.
Facilities Assistant
Life Teen
05.2022 - 08.2022
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.
- Maintained a safe and clean work environment, ensuring compliance with health and safety regulations.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
Golf Cart Attendant
Sonterra Country Club
05.2021 - 05.2022
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Maintained pristine course conditions through diligent litter removal and area cleaning tasks.
- Supported clubhouse operations when needed, contributing positively to the overall guest experience.
- Facilitated strong communication between departments, relaying important information as needed.
Education
Associate of Science - Aircraft Technician Airframe
St. Philip's College
San Antonio, TX12-2024
Associate of Science - Aircraft Technician Powerplant
St. Philip's College
San Antonio, TX12-2024
Skills
- Patience and empathy
- Reliability and punctuality
- Safety awareness
- Time management expertise
- Clean driving record
- Defensive driving techniques
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Airport Rental Car Driver Lead
Fleetlogix
04.2023 - Current
Ride Operator
Six Flags Fiesta Texas
09.2022 - 01.2023
Facilities Assistant
Life Teen
05.2022 - 08.2022
Golf Cart Attendant
Sonterra Country Club
05.2021 - 05.2022
Associate of Science - Aircraft Technician Airframe
St. Philip's College
Associate of Science - Aircraft Technician Powerplant
St. Philip's College
Similar Profiles
Zachary FiatoZachary Fiato
Car Detailer at FleetlogixCar Detailer at Fleetlogix
Hakar AliHakar Ali
Rental Car Driver at FleetlogixRental Car Driver at Fleetlogix
Jaqueline LopezJaqueline Lopez
Transporter/Lead at FleetlogixTransporter/Lead at Fleetlogix