Omar Darwish
Philadelphia,PA
Summary
Dynamic sales professional with a proven track record at Comcast, Xfinity, excelling in customer acquisition and relationship building. Leveraged competitor analysis and closing techniques. Skilled in mentoring teams and driving continuous improvement, consistently achieving operational excellence and revenue growth.
Overview
15
15
years of professional experience
Work History
Outbound Sales Representative
Comcast, Xfinity
Philadelphia, Pennsylvania
06.2018 - Current
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Achieved monthly sales targets set by management team.
- Developed new leads each day at or above quotas.
- Conducted follow-up calls with prospects to identify needs, propose solutions and close sales.
- Actively participated in team meetings with other members of the organization's sales department.
- Maintained an organized database of contacts and client information.
Retail Store Manager
Cousins Supermarket
Philadelphia, Pennsylvania
03.2010 - Current
- Ensured all safety protocols were followed at all times by staff members.
- Implemented successful business strategies to increase revenue and target new markets.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Supervised cash drawer balances and deposits of store receipts.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Trained and mentored associates to teach daily tasks and procedures.
- Built and maintained strong working relationships with team members.
Door-to-Door Sales Representative
Verizon
Philadelphia, Pennsylvania
05.2017 - 08.2024
- Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
- Built territory-specific sales plans by reviewing competitor activities and lead spending trends.
- Convinced clients to purchase products or services by following persuasive script.
- Demonstrated how to use the product and its features.
Education
BBA - Logistics And Supply Chain Management
Temple University
Philadelphia, PA05-2018
Skills
- Customer acquisition strategies
- Closing techniques
- Competitor analysis
- Persuasion techniques
- Upselling strategies
- Continuous improvement
- Customer relationship building
Affiliations
- Basketball
- Volleyball
- Technology
- Gaming
Accomplishments
- Community Board Elect
Languages
English
Full Professional
Arabic
Limited
Spanish
Limited
References
References available upon request.
Timeline
Outbound Sales Representative
Comcast, Xfinity
06.2018 - Current
Door-to-Door Sales Representative
Verizon
05.2017 - 08.2024
Retail Store Manager
Cousins Supermarket
03.2010 - Current
BBA - Logistics And Supply Chain Management
Temple University
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