Omar Elamili
Doha
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
Work History
Head Waiter
Cipriani
10.2022 - Current
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Do the inventory of items in restaurant monthly .
- Caring the new joiners and make training for them , introduce the standars and explain the menu
Restaurant Waiter
Cipriani
10.2022 - 06.2023
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
Bartender
Elkennaria
12.2021 - 09.2022
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Bachelor of Science - Public Law
Faculté Sciences Juridiques, Economiques Et Social
Marrakech06.2022
High School Diploma -
Ezzerktouni
Marrakech06.2018
Skills
- Service prioritization
- Fine-dining expertise
- Guest Relations
- Menu presentation
Languages
Arabic
Native language
French
Advanced
C1
English
Advanced
C1
Timeline
Head Waiter
Cipriani
10.2022 - Current
Restaurant Waiter
Cipriani
10.2022 - 06.2023
Bartender
Elkennaria
12.2021 - 09.2022
Bachelor of Science - Public Law
Faculté Sciences Juridiques, Economiques Et Social
High School Diploma -
Ezzerktouni