Omar Eshra
Dubai
Overview
6
6
years of professional experience
Work History
Assistant Coordinator & Business Cycle
MAJID AL FUTTAIM GROUP
03.2023 - Current
- Managed schedules for multiple projects, ensuring timely completion and client satisfaction.
- Enhanced team productivity by streamlining communication and implementing effective project management tools.
Call Center Representative
WE Telecom
02.2021 - 02.2022
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Streamlined call flow processes for more efficient response times and increased productivity.
MEDICAL REPRESENTATIVE
Opi Pharma
11.2018 - 11.2020
- Increased patient engagement by developing personalized medical presentations and informative materials.
- Improved product knowledge for team members through regular training sessions and workshops.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
Education
Bachelor of Science - Chemistry
Faculty of Science
Egypt06.2017
Skills
- Excellent Phone Demeanor
- Document Management
- Understanding of Office Operations
- Familiarity With Office Equipment
Languages
Arabic
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Assistant Coordinator & Business Cycle
MAJID AL FUTTAIM GROUP
03.2023 - Current
Call Center Representative
WE Telecom
02.2021 - 02.2022
MEDICAL REPRESENTATIVE
Opi Pharma
11.2018 - 11.2020
Bachelor of Science - Chemistry
Faculty of Science
Similar Profiles
Arsan IliyasovArsan Iliyasov
Logistics Associate - DC Warehouse Operations at Majid Al Futtaim Group - DC CarrefourLogistics Associate - DC Warehouse Operations at Majid Al Futtaim Group - DC Carrefour
Obaid Ibrahim AlNuaimiObaid Ibrahim AlNuaimi
Customer Service Coordinator at Majid Al Futtaim GroupCustomer Service Coordinator at Majid Al Futtaim Group
Jalil MiyaJalil Miya
Customer service officer at Vox Cinema holding by Majid AL Futtaim group.Customer service officer at Vox Cinema holding by Majid AL Futtaim group.
Punita GuptaPunita Gupta
Account Manager/ Client Relations Executive- Business Development at Damac- Staycae Vacations Home: Short Term Rental CompanyAccount Manager/ Client Relations Executive- Business Development at Damac- Staycae Vacations Home: Short Term Rental Company
Sanjay KumarSanjay Kumar
Sales Manager – Commercial at dnata CargoSales Manager – Commercial at dnata Cargo