Omar Franco
Summary
Dynamic team player with proven customer service and cash handling accuracy honed at Glaze Donuts. Excelled in fostering positive environments and streamlining operations, enhancing customer satisfaction significantly. Skilled in problem-solving and team collaboration, adept at driving sales through upselling and maintaining high standards of store presentation.
Overview
1
1
year of professional experience
Work History
Store Associate/Cashier Helper
Glaze Donuts
05.2023 - 08.2024
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store to comply with cleanliness standards.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
High School Diploma -
James Caldwell High School
West Caldwell, NJ06-2025
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Problem-solving acumen
- Team collaboration
- Active listening techniques
- Relationship building
- Returns and exchanges handling
- Patience and empathy demonstration
- Computer literacy fundamentals
- Team leadership
- Upselling and cross selling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Timeline
Store Associate/Cashier Helper
Glaze Donuts
05.2023 - 08.2024
High School Diploma -
James Caldwell High School
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