Omar Fuenmayor
San Marcos,CA
Summary
Consider myself a responsible, dynamic and creative person, with ease of adaptation and ability to work in a team, in high pressure conditions, with initiative to solve problems efficiently and achieve the goals and objectives set by the company.
Overview
8
8
years of professional experience
Work History
Volunteer
Communities Advocating For Resident Empowerment
10.2022 - 06.2023
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Working with children and providing schedules and information to residents.
Multifunctional Server - Customer Service - Barist
Tiki Limbo Restaurant
09.2019 - 08.2020
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
- Performed barista duties
Math and English Teacher
Adventure Volunteer Math And English Teacher
04.2019 - 06.2019
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- I helped indigenous mothers and children (Guna yala).
- Taught English, mathematics, and reading to children from 5 to 10 years old.
- I collaborated with the development of the indigenous community through talks and meetings.
Server Shift Leader
Velero's Restaurant
02.2017 - 03.2019
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Lead Server
Billy's Restaurant
09.2016 - 02.2017
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Security Receptionist
Rosneft - Russian Petroleum Company
01.2016 - 07.2016
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients and updated client records.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Check the security cameras and supervised the entrance through a complex security system.
Butler and Waiter
Silver Expeditions Cruise Ship
05.2015 - 11.2015
- Maintained clean and comfortable environments in the rooms by vacuuming, cleaning windows and dusting
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Room Service
- Take courses to improve my customer service skills
- Professional guest reception
Education
No Degree - Tax Administration
University Institute of Industrial Management Tech
Caracas, Venezuela05.2014
High School Diploma -
U.E.Tricolor
Caracas, Venezuela 06.2012
B2: Upper-intermediate - English Education
Venezuelan American Center
Caracas, Venezuela03.2011
Skills
- I'm good at working under pressure
- Consider myself person who likes to collaborate and learn new things
- Teamwork
- Communication skills
- Flexibility and adaptability
- Problem solving
Languages
Spanish
Native or Bilingual
Dutch
Elementary
Timeline
Volunteer
Communities Advocating For Resident Empowerment
10.2022 - 06.2023
Multifunctional Server - Customer Service - Barist
Tiki Limbo Restaurant
09.2019 - 08.2020
Math and English Teacher
Adventure Volunteer Math And English Teacher
04.2019 - 06.2019
Server Shift Leader
Velero's Restaurant
02.2017 - 03.2019
Lead Server
Billy's Restaurant
09.2016 - 02.2017
Security Receptionist
Rosneft - Russian Petroleum Company
01.2016 - 07.2016
Butler and Waiter
Silver Expeditions Cruise Ship
05.2015 - 11.2015
No Degree - Tax Administration
University Institute of Industrial Management Tech
High School Diploma -
U.E.Tricolor
B2: Upper-intermediate - English Education
Venezuelan American Center
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