Results-driven sales professional with expertise in relationship building and negotiation. Proven ability to develop customized sales techniques that enhance client retention and drive revenue growth.
Overview
8
8
years of professional experience
Work History
Sales Activation
Charter Spectrum
Orlando, Florida
10.2024 - 05.2025
Developed and maintained relationships with key clients to ensure repeat business.
Negotiated pricing contracts with customers to maximize profits.
Developed key customer relationships to increase sales.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Customer Service Representative
Charter Spectrum
Orlando, Florida
03.2022 - 10.2024
Developed strong relationships with customers by providing personalized assistance and support.
Implemented innovative methods for streamlining the customer service process.
Answered customer inquiries via phone, email, and chat.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Sales Representative
Holiday Inn Vacations
Orlando, Florida
07.2017 - 03.2022
Researched competitors' products, prices, and sales techniques.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Developed sales strategies to increase revenue and maximize profits.
Negotiated prices and closing details with customers.