Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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OMAR E. GARCIA

OMAR E. GARCIA

Experienced QA Engineer
Decatur,GA

Summary

Driven Quality Engineer with great knowledge of process change documentation and root cause analysis. Ambitious and driven individual with extensive training in SDLC and QA protocols.


With over 4 years of proven expertise in designing and implementing quality assurance strategies, test plans, and leading teams. Accomplished in multiple domains of software testing, including manual and automation. Adept in Agile methodologies, providing key insights for software optimization. US Citizen

Overview

14
14
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

QA Engineer /Analyst - Digital Analytics

Fiserv Inc
Alpharetta, GA
01.2022 - Current
    • Automated Testing: Employed Jenkins to automate key functional tests, resulting in a 30% reduction in testing time
    • DevOps Integration: Engineered the implementation of Jenkins and Rapid CI/CD, optimizing mobile application build processes through XML coding
    • Defect Management: Monitored and reported bug resolutions using JIRA, contributing to a 15% improvement in software quality
    • Supported quality team members during corrective action updates.
    • Test Documentation: Authored comprehensive Test Plans and Test Cases, employing TestRail for case management and mapping them to user stories and technical specifications.

Software Quality Assurance Engineer

InVeritas Inc
San Diego , CA (Remote)
03.2019 - 01.2022
  • Regression Testing: Led regression test cycles prior to each release, ensuring backward compatibility and functionality and reducing testing time by 9%
  • Developed and executed QA test cases, scripts, and procedures for automated software maintenance.
  • Bug Tracking & Reporting: Managed defect identification, reporting, and resolution using JIRA and TestRail
  • Resolved technical issues and forecasted troubleshooting complications during software trials.

Technical Support Engineer

Cincopa Inc
Orlando , FL
03.2014 - 03.2019
  • System Analysis: Conducted system performance analysis to optimize server resource utilization
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed, resulting in 5% productivity.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Medical Service Coordinator

MMM Medicare Healthcare
San Juan , PR
01.2010 - 03.2014
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefit administration, and general liability.
  • Maintained patient records in compliance with security regulations, with overall client satisfaction of 98.9%
  • Established and managed policies for completing, coding, signing, and indexing records.
  • Processed medical records requests from outside providers according to facility, state, and federal law

Education

Professional Certification - Automation Engineering

TAU
Atlanta, GA (Online)
10.2023 - Current

Professional Certificate - Quality Engineering

Udemy Academy
Orlando, FL
12.2018 - 02.2019

Bachelor of Business Administration - Information Technology

Universidad Metropolitana, UMET
San Juan, PR
08.2007 - 05.2012

Skills

    JIRA, TestRail

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Interests

Developing Personal Skills

Work Availability

monday
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sunday
morning
afternoon
evening
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Timeline

Professional Certification - Automation Engineering

TAU
10.2023 - Current

QA Engineer /Analyst - Digital Analytics

Fiserv Inc
01.2022 - Current

Software Quality Assurance Engineer

InVeritas Inc
03.2019 - 01.2022

Professional Certificate - Quality Engineering

Udemy Academy
12.2018 - 02.2019

Technical Support Engineer

Cincopa Inc
03.2014 - 03.2019

Medical Service Coordinator

MMM Medicare Healthcare
01.2010 - 03.2014

Bachelor of Business Administration - Information Technology

Universidad Metropolitana, UMET
08.2007 - 05.2012

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OMAR E. GARCIAExperienced QA Engineer