Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Omar Gouza

Spring

Summary

Dynamic professional with a proven track record at Kroger, excelling in inventory management and equipment operation. Recognized for enhancing customer satisfaction through rigorous quality inspections and fostering strong vendor relationships. Adept at heavy lifting and maintaining safety protocols, ensuring efficient operations and a positive work environment.

Overview

6
6
years of professional experience

Work History

Fleet, Shuttle, and Porter Service

Ford
03.2024 - 07.2025
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and vehicles.
  • Cleaned and organized building areas as required.

Frozen Food Lead

Krogers Grocery Store
11.2019 - 02.2023
  • Promoted store specials effectively utilizing promotional materials, inventory management. Strong track record of operating equipment and handling large volumes of product on tight schedule with excellent attendance record.
  • Established strong vendor relationships that facilitated timely deliveries and increased product availability for customers.
  • Managed staff scheduling efficiently to maintain adequate coverage during peak hours without compromising payroll budget constraints.
  • Enhanced customer satisfaction by ensuring product quality and safety through regular inspections and temperature checks.

Education

Bachelor of Aviation - Airframe And Powerplant

Universal Technical Institute
Houston, TX
12-2025

High School Diploma -

Cypress Woods High School
Cypress, TX
05-2019

Skills

    ● Stocking and replenishing

    ● Unloading trucks

    ● Equipment operation

    ● Maintaining safety

    ● Heavy lifting

    ● Pallet arrangement

    ● Safety processes and procedures

Affiliations

I was doing uber for a couple years for additional income.


Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.


Verified orders prior to completing deliveries to avoid customer complaints.


Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.


Followed traffic laws during every delivery for safety of pedestrians and other vehicles.

Languages

Spanish
Native or Bilingual
Galician
Native or Bilingual
Portuguese
Professional Working
French
Limited Working

Timeline

Fleet, Shuttle, and Porter Service

Ford
03.2024 - 07.2025

Frozen Food Lead

Krogers Grocery Store
11.2019 - 02.2023

Bachelor of Aviation - Airframe And Powerplant

Universal Technical Institute

High School Diploma -

Cypress Woods High School

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