Omar Granados-Zaragoza
Denver,Colorado
Summary
Sales and training expert with a great record of exceeding sales goals and building lasting customer relationships. Customer service excellence and sales strategy development to drive business growth. Mentored teams towards high-quality service, enhancing efficiency and performance. Sales professional with strong focus on driving revenue growth and fostering team collaboration. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Lead
Ariat International
09.2025 - Current
Key Holder
Boot Barn
01.2024 - 10.2025
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Managed daily store operations and ensured a positive customer experience.
Team Member
Walmart
10.2023 - 03.2024
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
Target
07.2023 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Some College (No Degree) - Business Information & Analytics
University of Denver
Denver, COSkills
- Sales strategy development
- Customer Service
- Customer Relationship Building
- Client Service
- Sales consultation
- Staff Training
- Employee training
- Sales demonstration
Languages
Spanish
Native/ Bilingual
Certification
Seal Of Biliteracy - Spanish Working Fluency
Timeline
Team Lead
Ariat International
09.2025 - Current
Key Holder
Boot Barn
01.2024 - 10.2025
Team Member
Walmart
10.2023 - 03.2024
Team Member
Target
07.2023 - 12.2023
Some College (No Degree) - Business Information & Analytics
University of Denver