Omar Hurtado
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
Stocking Team Lead
Walmart
Santa Maria, California
10.2020 - Current
- Provided leadership and guidance to team members, ensuring that daily tasks were completed on time, and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels, while ensuring store sales were met.
- Count inventory and resolved discrepancies to keep the system accurate and current. Monitored and ensured the attainment of daily metrics, driving team success.
- Mentored team leads to ensure a seamless transition into their new roles and a clear understanding of their duties. Trained associates in the safe operation of powerlifting equipment, ensuring compliance with safety standards.
Grocery/Consumables Department Manager
Walmart
Santa Maria, California
05.2012 - 10.2020
- Ensured compliance with food handling and storage policies to maintain a clean and safe grocery department.
- Managed team performance through effective duty assignment, goal communication, and feedback follow-up.
- Managed inventory by ordering supplies and merchandise to ensure the department remained fully stocked, meeting customer demands and sales targets.
- Enhanced customer experience by consistently managing merchandise presentation, including stocking, rotating, and pricing.
Security Guard
Overland Security
Santa Maria, California
03.2013 - 08.2015
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify potential security risks and hazards.
- Maintained accurate reports of daily activities and unusual occurrences.
- Enforced company policies and protocols to maintain a secure environment.
Education
Associate of Science - Criminal Justice
Santa Barbara Business College
Santa Maria, CA01-2012
High School Diploma -
Santa Maria High School
Santa Maria, CA06-2009
Skills
- Inventory management
- Coaching and mentoring
- Safety processes and procedures
- Team leadership
- Effective communication
- Time management
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Stocking Team Lead
Walmart
10.2020 - Current
Security Guard
Overland Security
03.2013 - 08.2015
Grocery/Consumables Department Manager
Walmart
05.2012 - 10.2020
Associate of Science - Criminal Justice
Santa Barbara Business College
High School Diploma -
Santa Maria High School
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