Omar Ismail
Incoming CS In MS Student
Troy,MI
Summary
Detail-oriented engineering professional and pursuant of a Master's Degree in Computer Science with healthcare/customer-care experience. Strategic thinker that develops and executes tactical plans to meet business requirements across organizational boundaries using global teams, collaboration and cultural attributes. A change agent utilizing collaborative methodologies and objective analysis to solve challenging problems.
Overview
1
1
Certification
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Field Engineer
GE Healthcare
Detroit, MI
04.2019 - 05.2020
- Installed, maintained, and service repaired digital imaging equipment Diagnosed and repaired a plethora of problems related to DI equipment (DICOM data, Network Configuration issues, PACS/Worklist Issues)
- Promoted positive customer support training experience once project was completed.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Managed team in troubleshooting efforts that alleviated errors.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
Education
Master of Science - Computer Science
Johns Hopkins University
Baltimore, MD 01.2021 - Current
Bachelor of Science - Biomedical Engineering, Biomechanics
Wayne State University
Detroit, MI 08.2015 - 05.2019
Skills
Java
undefinedStudy Abroad
Cross-Disciplinary Global Engineering Program at ZJUT University - Hangzhou, China Spring/Summer 2017
Study Abroad, Wayne State University
● Worked collectively with a group of 6 international students on sustainable energy sources, more specifically, improving recycling rates of Lithium-Ion batteries
● Presented recycling solution to executives at A123 Systems in China and won 1st place in “most innovative solution addressing energy sustainability”
Certification
Java Foundations - Oracle
Timeline
Master of Science - Computer Science
Johns Hopkins University
01.2021 - Current
Field Engineer
GE Healthcare
04.2019 - 05.2020
Bachelor of Science - Biomedical Engineering, Biomechanics
Wayne State University
08.2015 - 05.2019
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