Omar Jamal
Medina,OH
Summary
Highly motivated student and employee, with a desire to learn, and push to master new skills. Backed by over five years of customer service experience, I am known for growing in communication, adaptability, and problem-solving, consistently striving to deliver value in every role.
Overview
5
5
years of professional experience
Work History
Microsoft VPL
Best Buy
Akron, OH
10.2023 - Current
- Microsoft Certified Advisor | Apr 2025 - Present
Promoted Surface devices and Microsoft 365 through demos, while training team members on features, ecosystem value, and selling strategies - Google Pixel Advocate | Sep 2024 - Apr 2025
Drove customer interest in Pixel phones, buds, and watches by leading hands-on demos and highlighting real-world benefits of Google’s ecosystem. - Part-time Sales Advisor | Oct 2023 - Apr 2025
Delivered personalized solutions across computing, mobile, and home theater by understanding customer needs and connecting them with the best-fit technology.
Multifunctional Team Member
Hanini Subs (Family Ran)
Akron, OH
05.2020 - 08.2023
- Handled front-end tasks including taking orders, processing payments, and delivering friendly customer service.
- Prepared food orders quickly and accurately while upholding cleanliness, safety, and quality standards.
- Assisted with daily operations such as maintenance, restocking, and keeping the workspace organized.
Education
Associate of Arts - Business Administration
Cuyahoga Community College
Cleveland, OH05-2026
Skills
- Customer-Centered sales and service
- Product Demonstrations & Hands-On Training
- Team Support & Peer Coaching
- Device Setup & Troubleshooting
- Tech Ecosystem Expertise
- Versatility in Fast-Paced Environments
Affiliations
- Stay active through consistent workouts and organized basketball league tournaments, balancing fitness with academic and professional goals
- Frequently play golf and pickleball as part of a well-rounded and competitive recreational lifestyle
- Practice barbering on the side, continuously developing skills in cutting, styling, and grooming with a strong interest in the craft
Timeline
Microsoft VPL
Best Buy
10.2023 - Current
Multifunctional Team Member
Hanini Subs (Family Ran)
05.2020 - 08.2023
Associate of Arts - Business Administration
Cuyahoga Community College
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