Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Bredge Support
Biddeford, ME
01.2021 - 11.2023
Accompanied individuals on outings to promote independence and integration into the community.
Collaborated with other staff members to develop individualized service plans for each participant.
Transported clients to doctor's appointments and errands.
Followed care plan and directions to administer medications.
B H T
TRUE ANSWER COMMUNITY WELLNESS
Phoenix, AZ
01.2023 - 07.2023
Documented current patient information to update vital signs, behaviors, and eating habits.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Answered [Number] calls per shift to assist with customer questions and concerns.
DIRECT SUPPORT PROFFESSIONAL
SRC, Safe Residence Care
South Portland, ME
04.2020 - 05.2022
Documented current patient information to update vital signs, behaviors, and eating habits.
Accompanied individuals on outings to promote independence and integration into the community.
Followed care plan and directions to administer medications.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Contacted medical providers on behalf of clients to follow up on appointments.
Shelter Attendant
City Of Portland Maine
Portland, ME
2021 - 2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exceeded customer satisfaction by finding creative solutions to problems.
Greeted and assisted guests with check-in and check-out procedures.
Provided information about services, facilities, and local attractions to visitors.
Maintained records of supplies used and reported any shortages to supervisor.
Developed programs that promote health education among shelter occupants.
Education
Associate of Science - Bachelor's Degree in Computer Management
ULBU
Bujumbura-Burundi
12-2005
High School Diploma -
DRC Congolese School
Bujumbura-Burundi
09-2000
Skills
Patient Management
Progress Documentation
Client Documentation
Direct Patient Care
Disability Awareness
Languages
French
Professional
Swahili
Professional
Timeline
B H T
TRUE ANSWER COMMUNITY WELLNESS
01.2023 - 07.2023
Direct Support Professional
Bredge Support
01.2021 - 11.2023
DIRECT SUPPORT PROFFESSIONAL
SRC, Safe Residence Care
04.2020 - 05.2022
Shelter Attendant
City Of Portland Maine
2021 - 2022
Associate of Science - Bachelor's Degree in Computer Management
Mental Health Support Worker at Ederly Support, Demental Care and Child Support.Mental Health Support Worker at Ederly Support, Demental Care and Child Support.
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