Omar Lopez
Warrenville,IL
Summary
To secure a position in audit accounting where I can apply my knowledge of accounting principles and financial regulations, evaluate internal controls and risk management, and develop my expertise to support organizational integrity and success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales Advisor
Best Buy
Aurora
01.2022 - Current
- Drove sales by guiding purchase decisions and suggesting additional products.
- Clarified product features, addressed customer inquiries, and delivered tailored solutions.
- Applied customer insights to build sales strategies that increased sales.
- Maintained knowledge of sales processes and product updates to better address customer needs.
- Educated customers on Best Buy charge cards and memberships, and facilitated successful sign-ups.
- Trained and mentored new sales representatives.
- Provided exceptional customer service and support during sales interactions.
Cashier
JCPenney
Aurora
01.2021 - 01.2022
- Processed cash, check, and credit card transactions at register with strong accuracy.
- Assessed customer needs and recommended products, contributing to increased sales.
- Welcomed customers at store entry and responded quickly to questions and requests.
- Clarified store policies and resolved customer concerns for improved satisfaction.
- Worked with the shift manager to resolve issues and address customer concerns.
- Restocked and organized merchandise in front lane areas to optimize customer experience.
Education
Bachelor of Science - Accountancy
Northern Illinois University
DeKalb, IL05-2027
Skills
- Sales strategy
- Customer service
- Bilingual in English and Spanish
- Microsoft Excel
- Tableau proficiency
- Organizational skills
- Team collaboration
- Active listening
Professional Experience
KPMG Diversity & Inclusion Audit Project
Team Member | 2024
- Collaborated with a team of four to conduct an audit of KPMG’s diversity and inclusion practices for a 2024 audit presentation.
- Researched diversity and inclusion initiatives to identify opportunities to strengthen workplace representation and inclusion.
- Analyzed research findings and developed actionable recommendations to support a more diverse and inclusive workplace.
- Presented audit findings and recommendations, demonstrating strong research, analytical, teamwork, and presentation skills.
Key Club — Volunteer
Wheaton, IL | 2021, 2023
- Supported the planning and execution of events and programs, contributing to smooth and successful operations.
- Communicated effectively with team members, participants, and community members to support event activities and organizational goals.
- Maintained clean, organized, and operational facilities to ensure a welcoming environment for participants and guests.
- Assisted with special events and programs, contributing to positive participant experiences and successful event execution.
Certification
- Excel Certification
Timeline
Sales Advisor
Best Buy
01.2022 - Current
Cashier
JCPenney
01.2021 - 01.2022
Bachelor of Science - Accountancy
Northern Illinois University