OMAR MEDINA
1725 N Latrobe Ave, Chicago,IL
Summary
Experienced professional with a strong background in customer service, retail, and restaurant operations. Demonstrated ability to lead teams and manage departmental functions in fast-paced environments. Skilled in inventory management, order fulfillment, and maintaining operational efficiency. Successfully supervised the General Merchandise and Liquor departments at Jewel-Osco in the absence of management. Oversaw early morning fulfillment operations at Target, ensuring efficient workflow and timely completion of tasks. Delivered exceptional customer service at Dunkin’ and Stacks Pancake House. Recognized for excellent organizational, leadership, and time management skills.
Overview
2026
2026
years of professional experience
Work History
Busser
Stacks Pancake House
- Maintained cleanliness of the restaurant, ensuring a welcoming dining environment.
- Assisted servers with food and drink delivery, as well as fulfilling customer requests.
- Managed basic opening and closing operations, including restocking supplies. Supported service team during peak hours by clearing tables, refilling beverages, and assisting with guest requests to enhance dining experience.
- 1.5 years
Fulfillment Team Member / Pace Setter
Target
- Led early morning fulfillment operations, ensuring department efficiency.
- Assigned tasks and managed workflow to keep the department running smoothly.
- Monitored team performance, ensuring timely and accurate order fulfillment.
- Organized break schedules and provided guidance to team members.
- 7 Months
Department Lead (General Merchandise & Liquor)
Jewel-Osco
- Oversaw the General Merchandise and Liquor departments in the absence of managers.
- Managed inventory, stocking, and merchandising to ensure shelves were full and organized.
- Assisted customers with product inquiries and purchases.
- Supervised and supported team members to maintain efficient store operations.
- 1.5 Years
Crew Member
Dunkin’
- Provided excellent customer service in a fast-paced environment.
- Prepared and served coffee, espresso drinks, and food items according to company standards.
- Maintained cleanliness and organization of the store, including restocking supplies.
- Assisted with cash handling, order accuracy, and drive-thru operations.
- 6 Months
Front Desk Sales Associate
LA Fitness
04.2025 - 11.2025
- Managed check-ins, membership verification, and guest registrations using the company system.
- Handled phone and in-person inquiries regarding memberships, class schedules, and facility amenities.
- Processed payments, managed billing issues, and maintained accurate front desk records.
- Ensured cleanliness and organization of the reception area and lobby.
- ESupported sales staff with membership promotions and renewals.
- Collaborated with management to improve member experience and operational efficiency.
- Trained and mentored new front desk employees on procedures, customer service standards, and system operations.
- Jumped around location helping and collabrating with other store branches
Education
Currently Enrolled - Marketing/Spanish
Northwestern University
Evanston, IL06-2027
High School Diploma -
Pritzker College Prep
4131 W Cortland Ave 06-2023
Skills
- Communication Skills (verbal, written, presentation)
- Leadership and People Management
- Adaptability and Problem Solving
- Time Management and Multitasking
- Foreign Language Proficiency
- Event Planning and Coordination
- Effective Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Russian
Limited Working
Interests
- Photography and Visual Arts
- Music
- Physical fitness and Wellness
- Sports and Team Activities
Timeline
Front Desk Sales Associate
LA Fitness
04.2025 - 11.2025
Crew Member
Dunkin’
Busser
Stacks Pancake House
Fulfillment Team Member / Pace Setter
Target
Department Lead (General Merchandise & Liquor)
Jewel-Osco
Currently Enrolled - Marketing/Spanish
Northwestern University
High School Diploma -
Pritzker College Prep