Omar Mena
EL PASO
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 20+ years of experience working in busy DME sales environments.
Overview
28
28
years of professional experience
Work History
Freelance Photographer
Mena Photography
01.2004 - Current
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Managed team of photographers for special projects.
Sales Associate
SoftAir Medical
12.1996 - 01.2025
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
- Negotiated prices, terms of sales and service agreements.
Education
Associate of Arts - Pedorthics
International School of Pedorthics
02.2004
Skills
- Corrective Actions
- Product Packaging
- Inventory Management and Planning
- Work Assignments
- Merchandise Requisition
- Shipping and Receiving
- Route Deliveries
- Purchase Order Review
- Pick Products
- Warehouse Coordination and Support
- Site Visits
- Equipment Demonstration
- Complaint Handling
- Customer Understanding
- Networking
- Home Delivery Scheduling
- Billing and Payment Processing
- Professional Telephone Etiquette
- Acquire New Business
- Client Rapport-Building
- Effective Communicator
- Business Development
- Visual design
- Digital video
Languages
Spanish
Native or Bilingual
Timeline
Freelance Photographer
Mena Photography
01.2004 - Current
Sales Associate
SoftAir Medical
12.1996 - 01.2025
Associate of Arts - Pedorthics
International School of Pedorthics
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