Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Omar Mohamed

Clarksville,TN

Summary

A proficient SOC Analyst, adept at enhancing operational efficiency through collaboration, communication, and multitasking. Successfully reduced response times by 35%, effectively managing incidents within strict timeframes, and improved overall security posture. Eager to contribute to your team's success, committed to excellence and thriving in fast-paced environments, while maintaining a 93% accuracy rate in incident management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

DC SOC Analyst

Google
Clarksville, TN
11.2023 - Current
  • Thoroughly investigated security incidents, containing and mitigating breaches within an impressive 10-minute response time.
  • Engaged in threat intelligence analysis, providing insights that led to a 20% reduction in future cybersecurity risks.
  • Monitored cybersecurity threats within organization's IT infrastructure, detecting and responding to 90% of security incidents in real-time.
  • Initiated optimization efforts, reducing client escalations by 45% and maintaining a consistent 5-minute response time, ultimately increasing overall client satisfaction ratings by 25%.

DC SOC Operator

Allied Universal
Clarksville, TN
01.2021 - 11.2023
  • Surveilled security systems, identifying and resolving 95% of potential threats or vulnerabilities in real-time.
  • Generated detailed reports on security incidents and system performance, contributing to a 30% increase in operational efficiency.
  • Conducted routine maintenance tasks and updates on security tools, achieving a 99% completion rate to uphold optimal performance and reliability.
  • Implemented streamlined ticketing systems and automation processes, resulting in a 60% reduction in daily alerts, while maintaining a stringent 15-minute incident resolution timeframe, contributing to heightened client satisfaction metrics.

Security Officer

Allied Universal
Nashville, TN
12.2020 - 01.2021
  • Addressed over 15 security breaches through thorough examination of access points to mitigate vulnerabilities.
  • Minimized damage by reporting 50 instances of irregularities and executing 5 policies and procedures.
  • Handled requests and communication with professional telephone etiquette, answering 98% of all calls within 3 rings.
  • Enforced security regulations, escorting non-compliant individuals to private areas for processing.

Skills

  • Problem Identification
  • Technical Proficiency
  • Communication
  • Active listening
  • Interpersonal
  • Empathy
  • Initiative
  • Adaptability
  • Reliability
  • Organizational

Accomplishments

  • Conducted thorough routine inspections and inventory management of safety equipment such as fire extinguishers, AEDs, first aid kits, eyewash stations, and bloodborne pathogen kits, maintaining audit-ready records and managing first aid supplies and prevented expired medications.
  • Quartermaster : Efficiently managed logistical operations including inventory tracking for uniform items and vehicles, scheduling maintenance for essential equipment, and conducting security audits to maintain stringent protocols.
  • Exemplified Problem Resolution: Displayed adeptness in managing challenging situations while consistently achieving high issue resolution rate.

Certification

  • OSHA 10 Certification : 10 Hour General Industry Safety And Health
  • First AID / CPR AED Certification
  • Private Protective Services Unarmed Security Officer License

Timeline

DC SOC Analyst

Google
11.2023 - Current

DC SOC Operator

Allied Universal
01.2021 - 11.2023

Security Officer

Allied Universal
12.2020 - 01.2021

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Omar Mohamed