Omar Navarro
Pomona,United States
Summary
Upbeat, customer-focused Sales minded with experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and product knowledge. As well as an Experienced Tutor confident in helping students excel through individual and small group instruction. Focused on improving academic performance
Overview
5
5
years of professional experience
Work History
Shift Leader
85* cafe, bakery
11.2021 - Current
- Provided excellent customer service to achieve satisfaction and loyalty
- Performed routine upkeep tasks such as updating expired tags, stocking employee areas, and cleaning customer lounging areas
- Monitored on hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands
Program Leader – Soccer Coach
Think Together
02.2024 - 09.2024
- Organized events and schedules, showcasing strong organizational abilities essential for a fast-paced retail environment.
- Worked closely with students to help develop academic skills
- Placed 3rd in LA84 Santa Fe springs region tournament with no prior coaching experience
- Implemented problem solving techniques to adjust game plans and practices, demonstrating adaptability in dynamic situations.
Seasonal associate
DHL
09.2019 - 01.2020
- Responsible for receiving and processing incoming and outgoing packages at a fast paced DHL facility
- Ensure all packages are properly labeled and packaged for safe transport
Education
associates - Business Administration
Mt. San Antonio College
Walnut, CA07-2025
High School -
Mountain View High School
El Monte, CA07.2020
Skills
- Time Management
- Communication
- Critical thinking
- Organizational skills
- Cash Handling
- Problem-Solving
- Customer service focus
- POS System Operation
Languages
Spanish
Native or Bilingual
Timeline
Program Leader – Soccer Coach
Think Together
02.2024 - 09.2024
Shift Leader
85* cafe, bakery
11.2021 - Current
Seasonal associate
DHL
09.2019 - 01.2020
associates - Business Administration
Mt. San Antonio College
High School -
Mountain View High School
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