Omar Peterson
Jersey City
Summary
Goal-oriented professional with strong customer engagement skills. Proven track record in optimizing workflow efficiency and ensuring safety compliance in warehouse and construction environments.
Overview
14
14
years of professional experience
Work History
, Warehouse Orders/Service Porter
Express Employment
Jersey City, NJ
02.2019 - Current
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Assisted with vehicle maintenance checks to ensure operational readiness and safety.
- Collaborated with team members to optimize workflow efficiency in service delivery.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Construction Laborer
Aerotek
Hanover, NJ
03.2023 - 01.2026
- Operated heavy machinery to assist in site preparation and material transportation.
- Followed safety protocols to ensure compliance with regulations and minimize workplace hazards.
- Assisted in demolition tasks, removing debris and preparing sites for new construction projects.
- Collaborated with team members to execute project plans efficiently and effectively.
Order Picker
Amazon
Kearny, NJ
11.2023 - 02.2024
- Operated forklifts and pallet jacks to efficiently transport items throughout warehouse.
- Conducted quality checks on incoming and outgoing orders to ensure accuracy.
- Collaborated with team members to optimize order picking processes and improve efficiency.
- Maintained cleanliness and organization of work areas to enhance safety standards.
Production Line Leader
Hello Fresh
Newark, NJ
04.2014 - 06.2016
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on efficient workflow processes and best practices.
- Implemented process improvements that enhanced operational efficiency in production line activities.
- Coordinated with supply chain teams to optimize inventory management and reduce delays.
Customer Service Representative
A&R Associates
Bayonne, NJ
08.2012 - 07.2014
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Trained new staff on service protocols and company policies, improving team performance.
- Managed high-volume calls while maintaining quality service standards consistently.
- Implemented feedback mechanisms to identify areas for process improvement and training needs.
Education
High School Diploma -
Synder High School
Jersey City, NJ06-2004
Skills
- Quick learner
- Strong work ethic
- Safe driving
- Goal oriented
- Customer engagement
Timeline
Order Picker
Amazon
11.2023 - 02.2024
Construction Laborer
Aerotek
03.2023 - 01.2026
, Warehouse Orders/Service Porter
Express Employment
02.2019 - Current
Production Line Leader
Hello Fresh
04.2014 - 06.2016
Customer Service Representative
A&R Associates
08.2012 - 07.2014
High School Diploma -
Synder High School