Omar Topete
Hawarden,IA
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative-Physical Therapy
Avera Medical Group: Chuck McCullough
Brookings, SD
10.2023 - 05.2025
- I was responsible for delivering exceptional customer service and ensuring a smooth and efficient patient experience
- Assisted with the therapist in cleaning treatment rooms and equipment used.
- Assisted with translating many Spanish patients during their therapy visit.
- I handled various administrative and support tasks, including managing patient appointments, processing paperwork, and addressing patient inquiries and concerns
- Greeted patients and visitors in a professional and courteous manner
- I assist patients with check-in/check-out procedures.es
- I also provide information on insurance, billing, and medical records.
Nutrition Services
Dawn De Weerd
Sioux Center, IA
10.2021 - 08.2024
- Assisted with preparation and serving of food in line with established nutrition guidelines
- Provided support to individuals with special dietary need to meet unique nutritional requirements
- Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets
- Maintained food and sanitation standards to prevent food-borne illness and promote health
- Developed nutrition-related policies and procedures to facilitate compliance with regulatory standards
- Collaborated with healthcare professionals to provide optimal nutritional care for patients
- Monitored patient progress, documenting changes in health status and nutritional status
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly.
Education
Associate of Applied Science - Physical Therapy Assistant
Western Iowa Tech Community College
Sioux City, IA05-2027
Associate of Arts - General Studies
South Dakota State University
Brookings, SD05.2025
Skills
- Task prioritization
- Dependable and responsible
- Flexible and adaptable
- Computer skills
- Collaboration
- Problem resolution
- Spanish and English fluency
Certification
- Workplace Intercultural Competence Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Patient Service Representative-Physical Therapy
Avera Medical Group: Chuck McCullough
10.2023 - 05.2025
Nutrition Services
Dawn De Weerd
10.2021 - 08.2024
Associate of Applied Science - Physical Therapy Assistant
Western Iowa Tech Community College
Associate of Arts - General Studies
South Dakota State University
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