Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Omar Vasquez

Las Vegas,NV

Summary

Over seven years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

Overview

17
17
years of professional experience

Work History

Courier

Federal Express
09.2016 - Current
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Drove safely at all times to avoid accidents and harm.

Information Agent

Federal Express
04.2009 - 09.2016
  • Distributes trackers to employees and ensures they are downloaded daily.
  • Assists management in training employees to use trackers and ensure accurate and timely information updates.
  • Troubleshoots trackers and smart bases to ensure they are operating correctly and sends them to RPC for repair when defective. Updates the track screen as trackers are sent for repair and received from repair.
  • Orders necessary supplies for the operation of trackers with approval. Ensures smart bases, quad racks, and trackers are all communicating properly, and notifies network control of any problems. Implements corrective action when instructed to do so.
  • Runs various reports for managers in the workgroup.
  • Checks the reject queue for errors in scanned data and reports errors. Ensures corrections have been made.
  • Completes scans log sheet

Material Handler

Federal Express
02.2008 - 04.2009
  • Transported inventory items to appropriate locations.
  • Operated pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Packed items into appropriate containers for shipment.

Airport Passenger Assistant

IRAM
01.2007 - 11.2009
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Used airline computer system to create airline tickets and boarding passes.

Sales Associate

Toys"R"Us
10.2006 - 02.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Associate of Arts - Graphic Communications

Community College of Southern Nevada
Las Vegas, NV
2010

High School Diploma -

Green Valley High School
Henderson, NV
2006

Skills

  • GPS and Route Planning
  • Item Tracking
  • Excellent Driving Skills
  • Delivering Time-Sensitive Specimens
  • Hazardous Material Handling
  • Customer Service

Accomplishments


  • The Bravo Zulu award, derived from the U.S. Navy signal meaning “well done,” is distributed to individuals within FedEx for outstanding performance beyond normal job expectations. Managers reward employees for outstanding efforts and achievement on the spot.
  • 7 year safe driver award

Timeline

Courier

Federal Express
09.2016 - Current

Information Agent

Federal Express
04.2009 - 09.2016

Material Handler

Federal Express
02.2008 - 04.2009

Airport Passenger Assistant

IRAM
01.2007 - 11.2009

Sales Associate

Toys"R"Us
10.2006 - 02.2008

Associate of Arts - Graphic Communications

Community College of Southern Nevada

High School Diploma -

Green Valley High School

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Omar Vasquez