Omar Zahid
Vienna,VA
Summary
Experienced IT professional with strong background in system administration, network security, and technical support. Skilled in troubleshooting, software installation, and optimizing IT infrastructure for peak performance. Known for effective team collaboration and adaptability in dynamic environments, consistently delivering reliable results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Specialist Intern
Dana Systems Inc.
12.2024 - Current
- Supported the implementation of LAN security practices and helped maintain Anti-virus protection using Norton across workstations.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Collected, arranged, and input information into database system.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Data Security Intern
Akdem Agency
06.2024 - 08.2024
- Participated in a post-incident investigation following a $100,000 product theft, collaborating with a team of 3 to conduct threat analysis.
- Built a multi-factor authentication system prototype designed to safeguard sensitive company information from unauthorized access attempts more effectively.
- Reviewed employee access rights regularly to ensure appropriate permissions were granted based on job roles while limiting unnecessary exposure of confidential data resources internally.
Shift Manager
Starbucks
08.2019 - 06.2022
- Maintained accurate inventory records, tracking stock levels, and replenishing products.
- Responsible for organizing and leading a team of 6 associates per shift, Trained all incoming employees.
- Organized shipments and tasks using Excel charts to visualize data.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
B.S. - Information Technology - Concentration in Cybersecurity
George Mason University
Fairfax, VASkills
- Python
- Excel
- HTML
- CSS
- SQL
- Salesforce
- Microsoft Applications
- PowerBI
- Visio
- Word
- PowerPoint
- Copilot
- Sidekick
- Gamma
- Adobe Acrobat
- Outlook
- Teams
- Chrome OS
- Mac OS
Certification
- National Security Agency/Department of Homeland Security Center of Academic Excellence in Information Assurance/Cyber Defense Education Criteria Certificate- Awarded May 15, 2025
- Certified CompTIA Security +, valid through October 06, 2024- October 06, 2027
Timeline
Technical Specialist Intern
Dana Systems Inc.
12.2024 - Current
Data Security Intern
Akdem Agency
06.2024 - 08.2024
Shift Manager
Starbucks
08.2019 - 06.2022
B.S. - Information Technology - Concentration in Cybersecurity
George Mason University
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