Omar Ale Oropeza
Fitchburg,United States
Summary
Case Management Specialist with a proven track record at Making Opportunity Count Inc., specializing in client advocacy, with a focus on housing concentration and regulatory compliance. Excelled in enhancing service effectiveness through meticulous case assessments and proficient use of Microsoft 365 software. Demonstrated exceptional organizational skills and a commitment to improving client access to essential services in a timely manner.
Overview
1
1
year of professional experience
Work History
Case Managment Specialist
Making Opportunity Count Inc.
Fitchburg, MA
10.2024 - Current
- Advocates for client rights while providing support to ensure access to needed services.
- Assessed client eligibility for rental subsidies such as Section 8 vouchers or other government funded programs.
- Remained up to date on all relevant policies governing subsidized housing programs.
- Tracked patient or client care and followed through to provide service effectiveness.
- Documented services and collected required data for evaluation.
Homeless Shelter Support Staff
Making Opportunity Count Inc.
Fitchburg, MA
12.2023 - 10.2024
- Maintained filing systems, ensuring documents were organized and easily accessible.
- Set up and maintained paper and electronic filing systems for records, correspondence and other material.
- Composed, edited and typed complex memos and reports with job-related software.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Answered and directed phone calls to appropriate staff members, maintaining efficient communication.
- Maintained accurate records of attendance, progress reports, incident reports.
Education
Bachelor of Science - Human Services
Fitchburg State University
Fitchburg, MA05-2028
Skills
- Regulatory compliance
- Discharge documentation
- Case assessment
- Client advocacy
- Proficient in Microsoft 365 software
- Research and facts collecting
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
References
References available upon request.
Timeline
Case Managment Specialist
Making Opportunity Count Inc.
10.2024 - Current
Homeless Shelter Support Staff
Making Opportunity Count Inc.
12.2023 - 10.2024
Bachelor of Science - Human Services
Fitchburg State University
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