Omar L. Smith
Buffalo,New York
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Wharehouse-CDL position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Leased on Owner Operator
Omar's Client Transpo Leased On To Deione Trucking
Grand Rapids, MI
08.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Reported issues to higher management with great detail.
Owner Operator
Omar's Client Transportation
Buffalo, NY
07.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
No Degree -
Atlanta Driving Academy For CDL
Atlanta, GA02.2015
High School Diploma -
Kensington High School
Buffalo, NY06.1988
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Project Management
- Client Service
Certification
- Licensed Cdl Class A - 2015 - current
- Licensed Forklift Driver though Expired (will use personal time to get recertified)
- Licensed Can an will get M Coll Endorsement, with personal time, to reach company standards .
Timeline
Leased on Owner Operator
Omar's Client Transpo Leased On To Deione Trucking
08.2023 - Current
Owner Operator
Omar's Client Transportation
07.2021 - Current
No Degree -
Atlanta Driving Academy For CDL
High School Diploma -
Kensington High School