Omarr Muhammad
Milwaukee,WI
Summary
Proven track record of enhancing salon experience and boosting revenue at Big Picture Barbershop by mastering barbering techniques and excelling in client relationship management. Skilled in social media promotion and continuous education, leading to a significant increase in brand visibility and customer satisfaction. Expert in sanitation practices, ensuring a safe and welcoming environment for all clients.
Overview
14
14
years of professional experience
Work History
Licensed Cosmetologist
Big Picture Barbershop
2014.01 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
- Promoted salon offerings through social media channels, reaching new clients and increasing brand visibility online.
- Increased salon revenue through effective upselling of products and services.
- Developed strong relationships with vendors, securing high-quality products at competitive prices.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Recorded notes for future reference about customer preferences and services delivered.
Machine Operator Supervisor
Electrotekrc
2017.02 - 2018.11
- Achieved consistent quality standards, ensuring all products met or exceeded company specifications.
- Conducted regular safety audits of the workspace, identifying potential hazards promptly and taking corrective action when necessary.
- Mentored new hires on proper machine operation techniques, reducing errors and improving overall productivity.
- Collaborated with other departments to identify areas of improvement and implement solutions for increased productivity.
- Improved production efficiency by implementing streamlined processes and procedures for machine operation.
- Played an active role in continuous improvement initiatives within the company, contributing valuable insights based on expertise in machine operation supervision.
- Analyzed data from various sources to identify trends in machine performance, making appropriate adjustments as needed for optimal results.
- Reduced downtime with proactive maintenance scheduling and equipment monitoring.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Replenished materials and supplies as needed to maintain production.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Streamlined communication between shifts, ensuring smooth handovers and avoiding unnecessary delays in production activities.
Machine Operator
GKN Sinter Metals
2010.09 - 2012.02
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Replenished materials and supplies as needed to maintain production.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Education
High School Diploma -
Vincent High School
Milwaukee, WISkills
Barbering techniques
Chemical treatments knowledge
Appointment Scheduling
Sales and Upselling
Continuing education
Social Media Promotion
Sanitation Practices
Relationship building and management
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Management
Strategic Planning
Operations Management
Customer Relationship Management (CRM)
Performance Management
Timeline
Machine Operator Supervisor
Electrotekrc
2017.02 - 2018.11
Licensed Cosmetologist
Big Picture Barbershop
2014.01 - Current
Machine Operator
GKN Sinter Metals
2010.09 - 2012.02
High School Diploma -
Vincent High School
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